4.9 v/s 5 star rating

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  • Plugin Author Design Extreme

    (@designextreme)

    @navmansolutionsgmailcom Sorry for the delay in my response.

    Unfortunately, the data returned by the Places API (see the Retrieved Data tab) and the actual review total in the Google search results and Google My Business do not always match up. I’ve personally seen the reviews on Google take a bit more of a “creative” view to review totals, removing some of the disputed or hidden one or two star reviews. However, the Places API doesn’t seem to do this and will count all the reviews and give the actual average rating.

    It will usually resolve itself over time as new five star reviews are submitted, hopefully sooner rather than later. All I can advise is to wait as it will happen by itself.

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