• Resolved sportswreathshop

    (@sportswreathshop)


    Hello,

    Multiple problems with 4.9.1 update. Need help, please:

    1 – In viewing the System Status Page to verify 4.9.1, I see that the update blew out all the cart, checkout, account pages. I reset these back in Page SetUp but a person still can’t view their cart or checkout.

    2. Can’t update products. 524 error. Checked with SiteGround and they say posts.php script times out. They looked at the top 10 IPs making the request and said most were related to image regeneration for WooCommerce.

    3. This update has blown out my Google Merchant Center Feed. MPM and GTIN.

    Everything worked 100% OK prior to 4.9.1.

    Please, please release an update to fix. My cart is down and costing me money. The weekend is when most of the sales come in.

    Thank you for your help

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    Hi there,

    As a first step, can you share a copy of your status report found under **WooCommerce > Status**? Also, have you already ruled out plugin/theme conflicts by doing a conflict test as outlined at https://docs.woocommerce.com/document/how-to-test-for-conflicts/?

    Thread Starter sportswreathshop

    (@sportswreathshop)

    Hi Rk,

    Thank you so very much for the reply and help! Below is the system report. Below that is the reply from SiteGround.

    It’s been a long night. I’ve talked to Site Ground, My Theme Provider and disabled the plugins to search for conflicts and nothing restores the site back to what it was prior to the update.

    Thank you for your help,
    Catherine

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.sportswreathshop.com
    Site address (URL): https://www.sportswreathshop.com
    WC Version: 4.9.1
    REST API Version: ? 4.9.1
    WC Blocks Version: ? 4.0.0
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.8.3
    Log Directory Writable: ?
    WP Version: 5.6
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.26
    PHP Post Max Size: 256 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1g-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.26-29-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 4.9.1
    WC Database Prefix: mej_
    Total Database Size: 171.98MB
    Database Data Size: 98.20MB
    Database Index Size: 73.78MB
    mej_woocommerce_sessions: Data: 16.06MB + Index: 0.27MB + Engine InnoDB
    mej_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    mej_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    mej_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    mej_woocommerce_order_items: Data: 0.33MB + Index: 0.11MB + Engine InnoDB
    mej_woocommerce_order_itemmeta: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
    mej_woocommerce_tax_rates: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
    mej_woocommerce_tax_rate_locations: Data: 0.13MB + Index: 0.16MB + Engine InnoDB
    mej_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    mej_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    mej_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    mej_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    mej_actionscheduler_actions: Data: 2.52MB + Index: 1.27MB + Engine InnoDB
    mej_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    mej_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    mej_actionscheduler_logs: Data: 1.52MB + Index: 1.81MB + Engine InnoDB
    mej_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    mej_comments: Data: 1.52MB + Index: 0.89MB + Engine InnoDB
    mej_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    mej_mailchimp_carts: Data: 0.47MB + Index: 0.00MB + Engine InnoDB
    mej_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_options: Data: 7.52MB + Index: 0.30MB + Engine InnoDB
    mej_postmeta: Data: 46.58MB + Index: 56.23MB + Engine InnoDB
    mej_posts: Data: 7.52MB + Index: 0.94MB + Engine InnoDB
    mej_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    mej_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    mej_redirection_items: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
    mej_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    mej_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    mej_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_revslider_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_termmeta: Data: 0.30MB + Index: 0.31MB + Engine InnoDB
    mej_terms: Data: 0.16MB + Index: 0.22MB + Engine InnoDB
    mej_term_relationships: Data: 0.52MB + Index: 0.44MB + Engine InnoDB
    mej_term_taxonomy: Data: 0.19MB + Index: 0.17MB + Engine InnoDB
    mej_usermeta: Data: 1.52MB + Index: 3.03MB + Engine InnoDB
    mej_users: Data: 0.09MB + Index: 0.08MB + Engine InnoDB
    mej_wc_admin_notes: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
    mej_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    mej_wc_category_lookup: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    mej_wc_customer_lookup: Data: 0.13MB + Index: 0.08MB + Engine InnoDB
    mej_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    mej_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    mej_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    mej_wc_order_product_lookup: Data: 0.33MB + Index: 0.36MB + Engine InnoDB
    mej_wc_order_stats: Data: 0.14MB + Index: 0.17MB + Engine InnoDB
    mej_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    mej_wc_product_meta_lookup: Data: 0.16MB + Index: 0.34MB + Engine InnoDB
    mej_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    mej_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    mej_wfConfig: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    mej_wfCrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_wfIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    mej_wfLocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_wfLogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    mej_wfNotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_wfStatus: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    mej_woocommerce_gpf_google_taxonomy: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    mej_woocommerce_pinterest: Data: 0.31MB + Index: 0.28MB + Engine InnoDB
    mej_woocommerce_pinterest_boards_mapping: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    mej_woocommerce_pinterest_google_categories_mapping: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    mej_woocommerce_pinterest_google_product_categories: Data: 0.28MB + Index: 0.00MB + Engine InnoDB
    mej_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    mej_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    mej_yoast_indexable: Data: 3.52MB + Index: 1.70MB + Engine InnoDB
    mej_yoast_indexable_hierarchy: Data: 0.25MB + Index: 0.41MB + Engine InnoDB
    mej_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    mej_yoast_primary_term: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
    mej_yoast_seo_links: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
    mej_yoast_seo_meta: Data: 0.44MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    acf-field: 1
    acf-field-group: 1
    amn_wpforms-lite: 1
    attachment: 1017
    atum_purchase_order: 2
    atum_supplier: 2
    customize_changeset: 712
    custom_css: 3
    elementor_library: 1
    jetpack-testimonial: 1
    jetpack_migration: 2
    jp_img_sitemap: 1
    jp_sitemap: 1
    jp_sitemap_master: 1
    mailpoet_page: 1
    mc4wp-form: 1
    nav_menu_item: 98
    oembed_cache: 255
    page: 19
    post: 9
    product: 695
    revision: 1
    schema: 2
    shop_coupon: 7
    shop_order: 992
    shop_order_refund: 23
    stocktend_object: 552
    stocktend_tryst: 6
    wafs: 1
    woo_discount: 2
    woo_discount_cart: 1
    wpautoterms_page: 2
    wpb-rs-global: 2
    wphb_minify_group: 58
    wpsm_accordion_pro: 4
    wp_block: 2
    wysijap: 1
    xlwcty_thankyou: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (28) ###
    
    Advanced Database Cleaner PRO: by Younes JFR. – 3.1.6
    Akismet Anti-Spam: by Automattic – 4.1.8
    Amount Left for Free Shipping for WooCommerce: by WPFactory – 1.9.6 – Installed version not tested with active version of WooCommerce 4.0
    WP AutoTerms: by WP AutoTerms – 2.4.4
    Cloudflare: by Cloudflare
    Inc. – 3.8.9
    
    CommerceGurus Commercekit: by CommerceGurus – 1.0.3
    Easy Theme and Plugin Upgrades: by Chris Jean – 2.0.1
    Flexible Shipping UPS: by WP Desk – 1.11.0 – Installed version not tested with active version of WooCommerce 4.0
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.15.0
    Gratisfaction- Loyalty Rewards Referral Birthday and Giveaway Program: by Appsmav – 3.9.6
    Jetpack by WordPress.com: by Automattic – 9.3.1
    Judge.me Product Reviews for WooCommerce: by Judge.me – 1.3.8 – Installed version not tested with active version of WooCommerce 4.0
    Kirki Customizer Framework: by David Vongries – 3.1.6
    Mailchimp for WooCommerce: by Mailchimp – 2.5.0 – Installed version not tested with active version of WooCommerce 4.0
    One Click Demo Import: by ProteusThemes – 2.6.1
    Page Optimize: by Automattic – 0.5.1
    Redirection: by John Godley – 5.0
    SG Optimizer: by SiteGround – 5.7.12
    Estimated Delivery Date Plugin For WooCommerce: by PluginHive – 1.8.3 – Installed version not tested with active version of WooCommerce 4.0
    Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.7 – Installed version not tested with active version of WooCommerce 4.0
    NextMove Lite - Thank You Page for WooCommerce: by XLPlugins – 2.13.1 – Installed version not tested with active version of WooCommerce 4.0
    Pinterest for WooCommerce: by premmerce – 2.3.1 – Installed version not tested with active version of WooCommerce 4.0
    WooCommerce Google Product Feed: by Ademti Software Ltd. – 9.4.1 – Installed version not tested with active version of WooCommerce 4.0
    WooCommerce USPS Shipping: by WooCommerce – 4.4.49 – Installed version not tested with active version of WooCommerce 4.0
    WooCommerce: by Automattic – 4.9.1
    Yoast SEO: by Team Yoast – 15.6.2
    Yoast SEO: WooCommerce: by Team Yoast – 13.8 – Installed version not tested with active version of WooCommerce 4.0
    YITH WooCommerce Waiting List Premium: by YITH – 1.9.3 – Installed version not tested with active version of WooCommerce 4.0
    
    ### Inactive Plugins (0) ###
    
    ### Must Use Plugins (1) ###
    
    WP.com Site Helper: by  –
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    pw gift card (pw-gift-card)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: ? Page not set
    Cart: #540 - /shop/cart/
    Checkout: #542 - /shop/check-out/
    My account: #555 - /resources/my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Shoptimizer
    Version: 2.3.2
    Author URL: https://www.commercegurus.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### WooCommerce Google Product Feed options ###
    
    Google merchant centre product feed: Enabled
    Google merchant centre product review feed: Enabled
    Bing merchant centre feed: Enabled
    Google merchant centre local product inventory feed: Enabled
    Google merchant centre local products feed (legacy): Enabled
    Google merchant centre product inventory feed (legacy): Enabled
    Include variations in feed: -
    Send "item group ID": -
    Expanded schema markup: -
    Debug key: 4c355686-4bc5-4254-8657-29ff5424bfad
    
    ### WooCommerce Google Product Feed fields ###
    
    Title: Pre-populates from product product_title.
    Product description: Main product description only (short preferred)
    Availability: Defaults to "in stock".
    Condition: Defaults to "new".
    Brand: Defaults to "Sports Wreath Shop". Pre-populates from pa_brand taxonomy.
    Manufacturer Part Number (MPN): Pre-populates from pa_mpn taxonomy.
    Product Type: Pre-populates from product_cat taxonomy.
    Google Product Category: Defaults to "Home & Garden > Decor > Wreaths & Garlands".
    Tax Category (US stores only): Pre-populates from product tax_class.
    Global Trade Item Number (GTIN): Pre-populates from pa_gtin taxonomy.
    Gender: Defaults to "unisex".
    Age Group: Defaults to "adult".
    Colour: Pre-populates from pa_product-feed-color taxonomy.
    Size: Pre-populates from pa_diameter taxonomy.
    Size system: Defaults to "US".
    Material: 
    Pattern: 
    Bing Category: Defaults to "Wreaths". Pre-populates from product_cat taxonomy.
    Delivery label: 
    Transit time label: Pre-populates from product_shipping_class taxonomy.
    Minimum handling time: Defaults to "1".
    Maximum handling time: Defaults to "4".
    Google-funded promotion eligibility: Defaults to "all".
    
    ### Action Scheduler ###
    
    Canceled: 1
    Oldest: 2021-01-04 13:50:00 -0500
    Newest: 2021-01-04 13:50:00 -0500
    
    Complete: 5,189
    Oldest: 2020-12-22 09:53:53 -0500
    Newest: 2021-01-22 09:39:07 -0500
    
    Failed: 1
    Oldest: –
    Newest: –
    
    Pending: 2
    Oldest: 2021-01-22 09:53:54 -0500
    Newest: 2021-01-22 20:00:03 -0500
    
    Thank you for your patience.
    
    The website is working, except the posts.php script which times out.
    
    I was able to replicate the issue on my end.
    
    I have monitored the server logs for some time now and I noticed increased amount of requests sent to the website from your server's IP address - 35.209.36.11
    
    These are the top 10 IPs making the requests.
    
       2557 35.209.36.11
       1713 75.40.53.147
        764 52.3.107.205
        492 46.10.76.198
        205 54.236.1.13
        109 23.100.232.233
        108 54.236.1.11
        105 34.76.8.167
        103 68.69.39.98
        100 173.231.59.194
    
    Most of the requests are related to image regeneration for WooCommerce.
    
    35.209.36.11 www.sportswreathshop.com - [22/Jan/2021:02:45:12 +0000] "POST /wp-admin/admin-ajax.php?action=wp_1_wc_regenerate_images&nonce=625e406466 HTTP/1.1" 499 0 "https://www.sportswreathshop.com/wp-admin/admin-ajax.php?action=wp_1_wc_regenerate_images&nonce=625e406466" "WordPress/5.6; https://www.sportswreathshop.com" | TLSv1.3 | - 0.987 0.987 - W NC:000000 UP:-
    35.209.36.11 www.sportswreathshop.com - [22/Jan/2021:02:45:12 +0000] "POST /wp-admin/admin-ajax.php?action=wp_1_wc_regenerate_images&nonce=625e406466 HTTP/1.1" 499 0 "https://www.sportswreathshop.com/wp-admin/admin-ajax.php?action=wp_1_wc_regenerate_images&nonce=625e406466" "WordPress/5.6; https://www.sportswreathshop.com" | TLSv1.3 | - 0.983 0.983 - W NC:000000 UP:-
    35.209.36.11 www.sportswreathshop.com - [22/Jan/2021:02:45:13 +0000] "POST /wp-admin/admin-ajax.php?action=wp_1_wc_regenerate_images&nonce=625e406466 HTTP/1.1" 499 0 "https://www.sportswreathshop.com/wp-admin/admin-ajax.php?action=wp_1_wc_regenerate_images&nonce=625e406466" "WordPress/5.6; https://www.sportswreathshop.com" | TLSv1.3 | - 0.989 0.989 - W NC:000000 UP:-
    35.209.36.11 www.sportswreathshop.com - [22/Jan/2021:02:45:13 +0000] "POST /wp-admin/admin-ajax.php?action=wp_1_wc_regenerate_images&nonce=625e406466 HTTP/1.1" 499 0 "https://www.sportswreathshop.com/wp-admin/admin-ajax.php?action=wp_1_wc_regenerate_images&nonce=625e406466" "WordPress/5.6; https://www.sportswreathshop.com" | TLSv1.3 | - 1.032 1.032 - W NC:000000 UP:-
    
    I would suggest you to discuss it with WooCommerce developers or third-party web developer who can help on the matter.
    
    
    Thread Starter sportswreathshop

    (@sportswreathshop)

    Can someone PLEASE help me? I have deactivate EVERYSINGLE PLUGIN on my website, except 4.9.1. I have the Storefront theme. And yet, I still can not edit product – I get a 524 error. I have gone rounds and rounds today with SiteGroud and Cloudfare and they both are saying it is WooCommerece. Can someone please help me? Here is current system report. Thank you so very much for your help.

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.sportswreathshop.com
    Site address (URL): https://www.sportswreathshop.com
    WC Version: 4.9.1
    REST API Version: ? 4.9.1
    WC Blocks Version: ? 4.0.0
    Action Scheduler Version: ? 3.1.6
    WC Admin Version: ? 1.8.3
    Log Directory Writable: ?
    WP Version: 5.6
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.26
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1g-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.26-29-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 4.9.1
    WC Database Prefix: mej_
    Total Database Size: 153.16MB
    Database Data Size: 80.61MB
    Database Index Size: 72.55MB
    mej_woocommerce_sessions: Data: 1.52MB + Index: 0.02MB + Engine InnoDB
    mej_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    mej_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    mej_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    mej_woocommerce_order_items: Data: 0.33MB + Index: 0.11MB + Engine InnoDB
    mej_woocommerce_order_itemmeta: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
    mej_woocommerce_tax_rates: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
    mej_woocommerce_tax_rate_locations: Data: 0.13MB + Index: 0.16MB + Engine InnoDB
    mej_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    mej_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    mej_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    mej_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    mej_actionscheduler_actions: Data: 2.52MB + Index: 1.33MB + Engine InnoDB
    mej_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    mej_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    mej_actionscheduler_logs: Data: 1.52MB + Index: 1.80MB + Engine InnoDB
    mej_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    mej_comments: Data: 1.52MB + Index: 0.89MB + Engine InnoDB
    mej_failed_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    mej_mailchimp_carts: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
    mej_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_options: Data: 5.52MB + Index: 0.30MB + Engine InnoDB
    mej_postmeta: Data: 45.58MB + Index: 55.23MB + Engine InnoDB
    mej_posts: Data: 7.52MB + Index: 1.00MB + Engine InnoDB
    mej_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    mej_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    mej_redirection_items: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
    mej_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    mej_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    mej_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_revslider_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_termmeta: Data: 0.30MB + Index: 0.28MB + Engine InnoDB
    mej_terms: Data: 0.16MB + Index: 0.22MB + Engine InnoDB
    mej_term_relationships: Data: 0.50MB + Index: 0.39MB + Engine InnoDB
    mej_term_taxonomy: Data: 0.19MB + Index: 0.17MB + Engine InnoDB
    mej_usermeta: Data: 1.52MB + Index: 3.03MB + Engine InnoDB
    mej_users: Data: 0.09MB + Index: 0.08MB + Engine InnoDB
    mej_wc_admin_notes: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
    mej_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    mej_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_wc_customer_lookup: Data: 0.13MB + Index: 0.08MB + Engine InnoDB
    mej_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    mej_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    mej_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    mej_wc_order_product_lookup: Data: 0.33MB + Index: 0.36MB + Engine InnoDB
    mej_wc_order_stats: Data: 0.14MB + Index: 0.16MB + Engine InnoDB
    mej_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    mej_wc_product_meta_lookup: Data: 0.16MB + Index: 0.34MB + Engine InnoDB
    mej_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    mej_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    mej_wfConfig: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    mej_wfCrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_wfIssues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    mej_wfLocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_wfLogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    mej_wfNotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    mej_wfStatus: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    mej_woocommerce_gpf_google_taxonomy: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    mej_woocommerce_pinterest: Data: 0.30MB + Index: 0.28MB + Engine InnoDB
    mej_woocommerce_pinterest_boards_mapping: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    mej_woocommerce_pinterest_google_categories_mapping: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    mej_woocommerce_pinterest_google_product_categories: Data: 0.28MB + Index: 0.00MB + Engine InnoDB
    mej_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    mej_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    mej_yoast_indexable: Data: 3.52MB + Index: 1.70MB + Engine InnoDB
    mej_yoast_indexable_hierarchy: Data: 0.25MB + Index: 0.41MB + Engine InnoDB
    mej_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    mej_yoast_primary_term: Data: 0.09MB + Index: 0.11MB + Engine InnoDB
    mej_yoast_seo_links: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
    mej_yoast_seo_meta: Data: 0.44MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    acf-field: 1
    acf-field-group: 1
    amn_wpforms-lite: 1
    attachment: 1005
    atum_purchase_order: 2
    atum_supplier: 2
    customize_changeset: 716
    custom_css: 3
    elementor_library: 1
    jetpack-testimonial: 1
    jetpack_migration: 2
    jp_img_sitemap: 1
    jp_sitemap: 1
    jp_sitemap_master: 1
    mailpoet_page: 1
    mc4wp-form: 1
    nav_menu_item: 99
    oembed_cache: 254
    page: 19
    post: 10
    product: 685
    revision: 9
    schema: 2
    shop_coupon: 7
    shop_order: 987
    shop_order_refund: 23
    stocktend_object: 552
    stocktend_tryst: 6
    wafs: 1
    woo_discount: 2
    woo_discount_cart: 1
    wpautoterms_page: 2
    wpb-rs-global: 2
    wphb_minify_group: 58
    wpsm_accordion_pro: 4
    wp_block: 2
    wysijap: 1
    xlwcty_thankyou: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (1) ###
    
    WooCommerce: by Automattic – 4.9.1
    
    ### Inactive Plugins (27) ###
    
    Advanced Database Cleaner PRO: by Younes JFR. – 3.1.6
    Advanced Order Export For WooCommerce: by AlgolPlus – 3.1.7
    Akismet Anti-Spam: by Automattic – 4.1.8
    Amount Left for Free Shipping for WooCommerce: by WPFactory – 1.9.6
    Cloudflare: by Cloudflare
    Inc. – 3.8.9
    
    CommerceGurus Commercekit: by CommerceGurus – 1.0.3
    Easy Theme and Plugin Upgrades: by Chris Jean – 2.0.1
    Estimated Delivery Date Plugin For WooCommerce: by PluginHive – 1.8.3
    Flexible Shipping UPS: by WP Desk – 1.11.0
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 7.14.0
    Gratisfaction- Loyalty Rewards Referral Birthday and Giveaway Program: by Appsmav – 3.9.6
    Jetpack by WordPress.com: by Automattic – 9.3.1
    Judge.me Product Reviews for WooCommerce: by Judge.me – 1.3.8
    Kirki Customizer Framework: by David Vongries – 3.1.6
    Mailchimp for WooCommerce: by Mailchimp – 2.5.0
    NextMove Lite - Thank You Page for WooCommerce: by XLPlugins – 2.13.0
    One Click Demo Import: by ProteusThemes – 2.6.1
    Page Optimize: by Automattic – 0.5.1
    Pinterest for WooCommerce: by premmerce – 2.3.1
    Redirection: by John Godley – 5.0
    SG Optimizer: by SiteGround – 5.7.12
    WooCommerce Google Product Feed: by Ademti Software Ltd. – 9.4.1
    WooCommerce USPS Shipping: by WooCommerce – 4.4.49
    WP AutoTerms: by WP AutoTerms – 2.4.4
    YITH WooCommerce Waiting List Premium: by YITH – 1.9.3
    Yoast SEO: by Team Yoast – 15.6.2
    Yoast SEO: WooCommerce: by Team Yoast – 13.8
    
    ### Must Use Plugins (1) ###
    
    WP.com Site Helper: by  –
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    pw gift card (pw-gift-card)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #42 - /shop/
    Cart: #540 - /shop/cart/
    Checkout: #542 - /shop/check-out/
    My account: #555 - /resources/my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Storefront
    Version: 3.3.0
    Author URL: https://woocommerce.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Action Scheduler ###
    
    Canceled: 1
    Oldest: 2021-01-04 13:50:00 -0500
    Newest: 2021-01-04 13:50:00 -0500
    
    Complete: 4,934
    Oldest: 2020-12-22 16:06:51 -0500
    Newest: 2021-01-22 15:51:36 -0500
    
    Failed: 1
    Oldest: –
    Newest: –
    
    Pending: 2
    Oldest: 2021-01-22 16:06:36 -0500
    Newest: 2021-01-23 11:42:04 -0500
    
    

    Hello, are you using a CDN? If so, try purging it. I somewhat encounter this kind of problem few months ago.

    Hope this could help.

    Hi @sportswreathshop,

    It sounds like you ran into this odd issue with an ?? emoji in a notification from WooCommerce.com. On some databases that prevented an option from being set correctly which caused an infinite loop.

    You can read more about it in this GitHub issue.

    https://github.com/woocommerce/woocommerce-admin/issues/6168

    Several users were able to overcome this by adding this snippet to the site:

    
    add_filter('woocommerce_admin_features', 'pk_woocommerce_admin_features');
    function pk_woocommerce_admin_features($features) {
        if(($key = array_search('remote-inbox-notifications', $features)) !== false) {
            unset($features[$key]);
        }
    }
    

    Give that a try and see if it works for you. Let us know how it goes.

    Thanks

    Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Howdy.

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘4.9.1 – Many Problems!!!!’ is closed to new replies.