4.6.3 update causing woocommerce customer email issue

I am not sure if you can record a video for me so I can understand better? Or use the urgent help option under the help tab on settings page.

Hi @fahadmahmood
Thanks for your quick reply.

Have a look here: https://prnt.sc/yAjzN-4VjKyT

This is replicated on a clean woocommerce installation + your latest version enabled and the fluentSMTP plugin shows the To field is empty and therefore the emails are not being sent out.

Could you try to replicate this in your own environment?

Thanks

I will surely try it in next 12 hours hopefully, it’s late here so just replying you from mobile.

Thanks Fahad. Take your time on this. Spotting this bug sooner would help other sites that use your plugin to avoid this woocommerce email issue with their clients.

@ahmedzeidan I am sorry for the late response, I couldn’t figure it out so I am not closing this ticket but just updating you here.

Hi Fahad, could you please tell me the steps that you took to replicate the issue? i am willing to give you access to my stagings site so that you can see the issue with woocommerce emails being sent with an empty TO field.

Dear Ahmed,

Login access is never required actually, if you can help so please record a video so I can repeat the same steps. Nobody else reported this issue yet, although I am improving the emails tab related triggers but still emails were working fine till my last round of tests.

Thanks,
Fahad

Hello Fahad,

I have had the same problem. Order Splitter is deactivated for now until a fix is ready.

Thank you,
Tim A.

@tdaholdings2022 and @ahmedzeidan please try the latest version and confirm the issue has been resolved.