4.5.4 Update Error Message

  • Resolved susan

    (@susankullmann)


    5 years, 2 months ago

    Problem with the 4.5.4 Update

    To test the update, I subscribed 2 existing list members. (I check in Mailchimp to make sure they’re subscribed.) Each time the confirmation message treated the subscribers as new subscribers, with the message:

    “Thanks for signing up to receive information about the “Big Berks”!
    You will receive an email to verify your email address and confirm that you want to receive news about the Big Berks Conference. Please confirm your subscription.”

    There was no email confirmation message. In the past, the confirmation message indicated that the email address was already subscribed. Despite the above confirmation message, today’s Debug Log has a Warning that one of the email addresses is already subscribed.

    I did all the trouble-shooting on the “Fix the “oops something went wrong” error” page (https://kb.mc4wp.com/fix-the-oops-something-went-wrong-error/), including updating the API key.

    Suggestions?

    Other problem with the update that was solved

    After the last (4.5.4) update, the MC4WP form gave a consistent “This field is required.” error message on the reCAPTCHA box – even though the reCAPTCHA box was green checked.

    We were using WPForms v1.5.5 for the signup form, with Google Google Checkbox v2 reCAPTCHA enabled. WPForms is up-to-date. All plugins are up-to-date, on WordPress 5.2.3, PHP 7.3.

    Disabling Google Check v2 reCAPTCHA and using the Captcha option in WPForms solved this problem.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Danny van Kooten

    (@dvankooten)

    Hi Susan,

    In your form settings, do you have “update existing subscribers” set to “yes” by any chance?

    If that’s not it, do you have distinct messages for the various form states? Or are you subscribing to multiple lists at once, by any chance?

    As for the reCAPTCHA issue, how exactly are you adding the captcha to the form? Since the form itself is handled by WPForms it is most likely an issue by WPForms and not related to our plugin itself.

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    There have been no replies to this topic, so I’m marking this as resolved. Please do let us know if you’re still experiencing an issue.

Viewing 2 replies - 1 through 2 (of 2 total)
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