4.0.1 Nothing happens when you click continue to payment

  • Resolved tkaldridge

    (@tkaldridge)


    7 years, 2 months ago

    I updated the plugin twice (4.0.0 & 4.0.1). Stripe was working fine before but now nothing happens when you click the continue to payment button. I made sure my API keys were correct. The info from my logs below. This repeats over and over. I am not using the Apple Pay feature. It will not get to the point of letting me put in any credit card information. Suggestions?

    01-14-2018 @ 16:41:12 – ====Start Log====
    customers//sources request: Array
    (
    [limit] => 100
    )

    ====End Log====

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter tkaldridge

    (@tkaldridge)

    Forgot to mention that I followed the Woo Docs in the setup and added webhooks to the Stripe dashboard.

    Hi,
    I had the same problem.

    To solve it partially, go to :
    Woocommerce > Settings > Checkout > Stripe
    and uncheck “Enable Stripe Checkout”.

    The pop’up won’t appear anymore but the fields for the card numbers will appear under the “Payment by Stripe” line.

    This problem has to be fixed !
    Tell me if it worked for you.

    • This reply was modified 7 years, 2 months ago by Boureau.

    Hi,

    the option “Enable Stripe Checkout” was disabled in my shop from the very beginning.
    I only use the inline version (card number fields under “Payment by Stripe”).

    It does NOT work. I get an error, that the payment cannot be processed.
    I have to use the former version (3.2.3). This works fine.

    I don’t know how to fix this. Everything worked perfectly fine before the 4.0.0 update.

    Plugin Support Praveen a11n

    (@spraveenitpro)

    Automattic Happiness Engineer

    Hi @tkaldridge,

    Can you please update to the 4.0.3 version of the stripe extension and let me know how it goes?

    Cheers!

    Hi Praveen, this was not my topic but I had the same problem (see above) and the update solved it.

    Thank you.

    Plugin Support Praveen a11n

    (@spraveenitpro)

    Automattic Happiness Engineer

    Hi @boureau

    Glad to hear ??

    Hi @tkaldridge

    Please let me know how it goes,

    Cheers!

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hey @tkaldridge,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks,

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘4.0.1 Nothing happens when you click continue to payment’ is closed to new replies.