Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Eli

    (@scheeeli)

    It looks like it is getting stuck in your cache directory. As a general rule it is bets to disable caching and delete all your cache files if you think you might have a malware infection on your site because the cache files could preserve some of the infection even after the main threat has been removed. You will want to restart caching with an empty cache folder only after you are sure that all malicious threats have been removed so that they are not cached anew. Deleting the cache also helps speed up the malware scan since there will be a great deal less files to scan, and as you have found out the hard way, actively writing cache into a directory that is being scanned can sometimes cause a perpetual loop that gets the scanner stuck.

    If you are unable or unwilling to disable your caching software then you could choose to just skip the cache directory on the Anti-Malware Settings page, but that is not the best solution as it can potentially allow malware to remain if there are any malicious scripts hiding in that cache folder.

    Thread Starter istok

    (@istok)

    They stops all on different sites from me. Always sam %.
    Cache was emptied:

    https://www.dropbox.com/scl/fi/nm8n09wxswhhf3d5t3nfy/Bildschirmfoto-2024-11-12-um-14.11.24.png?rlkey=mqz15fk4ar9mqmt8v25li99rg&dl=0

    Even if starting again it begins with this % stand.

    Both by quickscan wp core

    Plugin Author Eli

    (@scheeeli)

    The quick scan is whole different type of scan that requires your server to have enough memory and processor time allocated to PHP so that the scan can finish in one go. It’s not like the Complete Scan that takes longer because it breaks up the scan job into smaller processes that are easier for servers with low resources to run.

    It would help the WP Core scan go a whole lot faster if you had the Core File definition that are downloaded when the Automatic Update feature is enabled. Without that option, and when your memory_limit or time_limit are set too low in the php.ini file on your server, then you should just stick with the Complete Scan.

    Thread Starter istok

    (@istok)

    Ak ok, Thank you, I am afraid I can’t change this without paying much more for server ??

    Complete scan is working now which hope will stay so ??

    Thread Starter istok

    (@istok)

    Sorry, 1 question more. I still get an adminuser:

    [email protected]

    Could it be infection? Any idea?

    Scan didn’t detect something

    Thread Starter istok

    (@istok)

    It scans extremly slowly:

    116 Folders Checked
    5 Minutes Elapsed

    1%

    9946 Folders Remaining
    413 Minutes Remaining

    Plugin Author Eli

    (@scheeeli)

    If that user is an administrator and you didn’t create them, then it might have been a rogue admin user injection, I would definitely delete that user and also change the passwords for all the other admin users that you want to keep (in case those have been compromised too).

    Thread Starter istok

    (@istok)

    they will be create with [email protected]

    admin2… And so on.

    I try to change all passwords

    Plugin Author Eli

    (@scheeeli)

    Yeah, delete those rogue admin users if they are not users that you added.

    Also, the Complete Scan should not be going that slow. On a decent server you should be able to scan 400 folders in about 4 minutes (100 folders per minute), and on a slow server you should still get those 400 folder done in no more than 8 minutes (50 FPM). Your server looks to be scanning only around 23 FPM, which is extremely slow even for a bad server, so something else must be wrong which is making it take so long. Also, 10,000 folders is a lot for one site, is it possible that you have other websites installed into sub-directories within the root folder of this main website?

    Can you send me a screenshot of your scan settings and maybe check your error_log files to see if there are any PHP errors that might be causing the scan to run so slow?

Viewing 9 replies - 1 through 9 (of 9 total)
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