3D Secure Verification Token is missing

  • Resolved booketerna

    (@booketerna)


    1 year, 12 months ago

    Hi,

    I recently did a fresh install woocommerce and integrated with square and I always receive this message in the checkout.

    Also I don’t see credit card field to put the numbers. It just shows an option button for select credit card.

    When I fill up the rest of the info and click on checkout I receive the message

    3D Secure Verification Token is missing

    I am going crazy as I dont understand where is the problem. If I create a link in square for payments it works so sqaure seems not to be the problem.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi there @booketerna,

    3D Secure Verification Token is missing

    Thank you for reaching out. Please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

    Kindly include a copy of your site’s System Status, with that ticket, please. You can find it via WooCommerce > Status. Select Get system report and then click the Copy for support button.?You can either paste it in your response here, or use https://pastebin.com/ for pasting it there and sharing it with us.

    Also, could you please navigate to WooCommerce > Status > Logs and from the dropdown on the right side, please see if there are any logs starting with the words fatal-error.

    If so, please select ‘View’ and copy and paste them into your reply here.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    Thread Starter booketerna

    (@booketerna)

    Done, We will continue the ticket there.
    WooCommerce Support: Ticket #5754495 received
    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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