3D Secure possibly related bug

  • Resolved danieltud

    (@danieltud)


    4 years, 10 months ago

    Hello!

    Please know that I am not sure this is a Paylike bug or just local problem on our website.

    Paylike’s card expiry year field lets you insert the full expiry year (ex: 2022), not only the last 2 numbers of the year (ex: 22).

    The checkout flow works ok when 3D secure is not enabled.

    But if 3D secure is enabled and you have inserted the full expiry year, after you submit a valid the 3D secure code from sms, the checkout flow breaks with a card expired error: https://ibb.co/p06bCNT

    Please let me know if I was not explicit enough or you can’t replicate the bug. I will pm you a video reproduction.

    • This topic was modified 4 years, 10 months ago by danieltud.
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  • Plugin Author ionut.calara

    (@ionutcalara)

    Hi @danieltud we weren’t able to replicate this, but I discussed with the tech department that built the popup and they want to investigate the issue.

    Please send an email to [email protected] including the URL as well as with the video reproduction and they will get in touch so you can get to the bottom of this.

    I will close this ticket, but if you still don’t get a response, please reply here and I will make sure this gets sorted.

    Thank you,
    Ionut

Viewing 1 replies (of 1 total)
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