• Resolved Cavor

    (@cavor)


    Hi,
    Payements fail if 3D secure is required. No new window for 3D Secure is opened. Any idea ?
    Thank you

    
    ### WordPress Environment ###
    WC Version: 5.8.0
    REST API Version: ? 5.8.0
    WC Blocks Version: ? 5.9.1
    Action Scheduler Version: ? 3.3.0
    WC Admin Version: ? 2.7.2
    Log Directory Writable: ?
    WP Version: 5.8.1
    WP Multisite: –
    WP Memory Limit: 512 Mo
    WP Debug Mode: –
    WP Cron: ?
    Language: fr_FR
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.2.34-18+0~20210223.60+debian9~1.gbpb21322
    PHP Post Max Size: 512 Mo
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.52.1
    OpenSSL/1.0.2u
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.1.48-MariaDB-0+deb9u2
    Max Upload Size: 256 Mo
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.8.0
    WC Database Prefix: og_
    Taille totale de la base de données: 60.19MB
    Taille de la base de données: 46.80MB
    Taille de l’index: 13.39MB
    og_woocommerce_sessions: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
    og_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    og_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    og_woocommerce_order_items: Data: 0.11MB + Index: 0.06MB + Engine InnoDB
    og_woocommerce_order_itemmeta: Data: 1.52MB + Index: 0.58MB + Engine InnoDB
    og_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    og_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    og_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    og_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    og_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_actionscheduler_actions: Data: 0.11MB + Index: 0.13MB + Engine InnoDB
    og_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_actionscheduler_logs: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
    og_blc_filters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_blc_instances: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    og_blc_links: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    og_blc_synch: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    og_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    og_eg_grids: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_eg_item_elements: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_eg_item_skins: Data: 1.52MB + Index: 0.03MB + Engine InnoDB
    og_eg_navigation_skins: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
    og_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_gf_entry: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    og_gf_entry_meta: Data: 0.41MB + Index: 0.23MB + Engine InnoDB
    og_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    og_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_gf_form_meta: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
    og_gf_form_view: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    og_imagify_files: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    og_imagify_folders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    og_inbound_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_inbound_page_views: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_inbound_tracked_links: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_iwp_backup_status: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_iwp_processed_iterator: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_layerslider: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
    og_layerslider_revisions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_mailpoet_custom_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_mailpoet_dynamic_segment_filters: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_mailpoet_feature_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_mailpoet_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_mailpoet_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_mailpoet_mapping_to_external_entities: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_mailpoet_newsletters: Data: 0.38MB + Index: 0.03MB + Engine InnoDB
    og_mailpoet_newsletter_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    og_mailpoet_newsletter_option: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_mailpoet_newsletter_option_fields: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_mailpoet_newsletter_posts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_mailpoet_newsletter_segment: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_mailpoet_newsletter_templates: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
    og_mailpoet_scheduled_tasks: Data: 0.19MB + Index: 0.16MB + Engine InnoDB
    og_mailpoet_scheduled_task_subscribers: Data: 0.28MB + Index: 0.11MB + Engine InnoDB
    og_mailpoet_segments: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    og_mailpoet_sending_queues: Data: 0.11MB + Index: 0.03MB + Engine InnoDB
    og_mailpoet_settings: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
    og_mailpoet_statistics_bounces: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_mailpoet_statistics_clicks: Data: 0.09MB + Index: 0.08MB + Engine InnoDB
    og_mailpoet_statistics_forms: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_mailpoet_statistics_newsletters: Data: 0.30MB + Index: 0.22MB + Engine InnoDB
    og_mailpoet_statistics_opens: Data: 0.11MB + Index: 0.27MB + Engine InnoDB
    og_mailpoet_statistics_unsubscribes: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    og_mailpoet_statistics_woocommerce_purchases: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    og_mailpoet_stats_notifications: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    og_mailpoet_subscribers: Data: 0.30MB + Index: 0.58MB + Engine InnoDB
    og_mailpoet_subscriber_custom_field: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_mailpoet_subscriber_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_mailpoet_subscriber_segment: Data: 0.39MB + Index: 0.27MB + Engine InnoDB
    og_mailpoet_user_agents: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_mailpoet_user_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_options: Data: 4.48MB + Index: 0.09MB + Engine InnoDB
    og_postmeta: Data: 8.52MB + Index: 3.03MB + Engine InnoDB
    og_posts: Data: 1.52MB + Index: 0.23MB + Engine InnoDB
    og_pum_subscribers: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    og_revslider_css: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    og_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_revslider_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_revslider_sliders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_revslider_slides: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    og_revslider_static_slides: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_rg_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_rg_form_meta: Data: 0.03MB + Index: 0.00MB + Engine InnoDB
    og_rg_form_view: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    og_rg_incomplete_submissions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_rg_lead: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    og_rg_lead_detail: Data: 0.34MB + Index: 0.00MB + Engine InnoDB
    og_rg_lead_detail_long: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    og_rg_lead_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_rg_lead_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    og_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    og_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    og_tm_taskmeta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_tm_tasks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_usermeta: Data: 0.25MB + Index: 0.16MB + Engine InnoDB
    og_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    og_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    og_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_wc_customer_lookup: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    og_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    og_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    og_wc_order_product_lookup: Data: 0.09MB + Index: 0.06MB + Engine InnoDB
    og_wc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    og_wc_order_tax_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    og_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    og_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_wfBlockedIPLog: Data: 0.34MB + Index: 0.00MB + Engine InnoDB
    og_wfblockediplog: Data: 0.34MB + Index: 0.00MB + Engine InnoDB
    og_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    og_wfconfig: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
    og_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_wffilemods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_wfFileMods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_wfhits: Data: 1.41MB + Index: 0.22MB + Engine InnoDB
    og_wfHits: Data: 1.52MB + Index: 0.06MB + Engine InnoDB
    og_wfhoover: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_wfHoover: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_wfIssues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_wfissues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_wfKnownFileList: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
    og_wfknownfilelist: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
    og_wflivetraffichuman: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_wfLiveTrafficHuman: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_wfLocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_wflogins: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
    og_wfLogins: Data: 0.39MB + Index: 0.00MB + Engine InnoDB
    og_wfls_2fa_secrets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_wfls_settings: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
    og_wfNotifications: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    og_wfnotifications: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    og_wfPendingIssues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_wfpendingissues: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_wfReverseCache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_wfSNIPCache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_wfsnipcache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_wfStatus: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
    og_wfstatus: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    og_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_wfTrafficRates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_woocommerce_pickup_locations_geodata: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    og_wsal_metadata: Data: 3.52MB + Index: 4.03MB + Engine InnoDB
    og_wsal_occurrences: Data: 0.19MB + Index: 0.22MB + Engine InnoDB
    og_xyz_lbx_entries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_xyz_lbx_entry_meta: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    og_xyz_lbx_referrar_messages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    og_yoast_indexable: Data: 0.44MB + Index: 0.27MB + Engine InnoDB
    og_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    og_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    og_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    og_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    og_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    amn_exact-metrics: 1
    attachment: 476
    avada_portfolio: 37
    custom_css: 1
    landing-page: 1
    mailpoet_page: 1
    nav_menu_item: 7
    nectar_slider: 30
    oembed_cache: 2
    page: 25
    popup: 4
    popup_theme: 8
    post: 2
    product: 43
    product_variation: 37
    revision: 34
    shop_order: 306
    shop_order_refund: 11
    spucpt: 1
    wc_pickup_location: 2
    wp-call-to-action: 2
    wpcf7_contact_form: 1
    wysijap: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (36) ###
    
    InfiniteWP - Client: par Revmakx – 1.9.5
    WP Activity Log for Yoast SEO: par WP White Security – 1.2.0
    All-in-One WP Migration Google Drive Extension: par ServMask – 2.68
    All-in-One WP Migration Unlimited Extension: par ServMask – 2.42
    All-in-One WP Migration: par ServMask – 7.49
    Booster Plus for WooCommerce: par Pluggabl LLC – 5.4.7
    Broken Link Checker: par WPMU DEV – 1.11.16
    Classic Editor: par Contributeurs et contributrices WordPress – 1.6.2
    Contact Form 7: par Takayuki Miyoshi – 5.5.2
    Cookie Notice & Compliance for GDPR / CCPA: par Hu-manity.co – 2.1.5
    Duplicate Page: par mndpsingh287 – 4.4.5
    Envato Market: par Envato – 2.0.6
    GAinWP Intégration de Google Analytics pour WordPress: par IntelligenceWP – 5.4.6
    Imagify: par WP Media – 1.10
    Salient WPBakery Page Builder: par Michael M - WPBakery.com | Modified by ThemeNectar – 6.7
    Loco Translate: par Tim Whitlock – 2.5.5
    MailPoet 3 Premium (New): par MailPoet – 3.71.0
    MailPoet 3 (nouveau): par MailPoet – 3.71.3
    Order Delivery Date Pro for WooCommerce: par Tyche Softwares – 9.25.0
    Popup Maker: par Popup Maker – 1.16.2
    Salient Core: par ThemeNectar – 1.8.3
    Salient Home Slider: par ThemeNectar – 1.4
    Salient Nectar Slider: par ThemeNectar – 1.7
    Salient Portfolio: par ThemeNectar – 1.7
    Salient Shortcodes: par ThemeNectar – 1.5
    Salient Social: par ThemeNectar – 1.2
    Salient Widgets: par ThemeNectar – 1.2
    Table Rate Shipping for WooCommerce: par JEM Plugins – 2.21
    WooCommerce PayPal Payments: par WooCommerce – 1.6.1
    WooCommerce: par Automattic – 5.8.0
    Wordfence Security: par Wordfence – 7.5.6
    Yoast SEO: par L’équipe Yoast – 17.4
    WP Activity Log for WooCommerce: par WP White Security – 1.3.1
    WP-Optimize - Clean, Compress, Cache: par David Anderson
    Ruhani Rabin
    équipe Updraft – 3.1.12
    
    WP Rollback: par Impress.org – 1.7.1
    WP Activity Log: par Consulter le blog de WordPress Security – 4.3.3.1
    
    ### Inactive Plugins (2) ###
    
    PayPal Express Checkout Payment Gateway for WooCommerce ( Basic ): par WebToffee – 1.6.3
    PayPal PLUS for WooCommerce: par Inpsyde GmbH – 2.2.1
    
    ### Must Use Plugins (1) ###
    
    InfiniteWP - Client Loader: par Revmakx –
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Base de la boutique: #7 - /plateaux_repas
    Panier: #14461 - /panier
    Commander: #14463 - /validation-de-commande
    Mon compte: ? La page ne contient pas le code court [woocommerce_my_account].
    Conditions générales de vente et d’utilisation: #12270 - /conditions-generales-de-vente
    
    ### Theme ###
    
    Name: Salient
    Version: 13.0.7
    Author URL: https://themeforest.net/user/themenectar
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: salient/woocommerce/cart/mini-cart.php
    salient/woocommerce/checkout/form-checkout.php
    salient/woocommerce/checkout/review-order.php
    salient/woocommerce/checkout/terms.php
    salient/woocommerce/content-product.php
    salient/woocommerce/content-single-product.php
    salient/woocommerce/loop/add-to-cart.php
    salient/woocommerce/loop/loop-start.php
    salient/woocommerce/myaccount/form-login.php
    salient/woocommerce/single-product/product-image.php
    salient/woocommerce/single-product/rating.php
    salient/woocommerce/single-product/tabs/description.php
    salient/woocommerce/single-product/tabs/tabs.php
    salient/woocommerce/single-product/title.php
    salient/woocommerce/single-product-reviews.php
    
    ### WooCommerce PayPal Payments ###
    
    Onboarded: Yes
    Shop country code: FR
    PayPal card processing available in country: Yes
    Pay Later messaging available in country: Yes
    Vault enabled: Yes
    
    ### Action Scheduler ###
    
    Terminé: 263
    Oldest: 2021-10-13 13:02:57 +0200
    Newest: 2021-10-26 14:45:26 +0200
    
    En attente: 3
    Oldest: 2021-10-27 01:00:00 +0200
    Newest: 2021-11-02 12:20:35 +0100
    
    ### Status report information ###
    
    Generated at: 2021-10-26 15:27:06 +02:00
    
    • This topic was modified 3 years ago by Cavor.
Viewing 1 replies (of 1 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @cavor,

    To learn more about these orders, we would be interested in your plugin log files. These log files are only written when “Logging is enabled” in the plugin settings.
    If enabled, then every transaction will create a log entry that can be accessed from here:
    WooCommerce > Status > Logs > select “woocommerce-paypal-payments-[…]” in the dropdown and click on view.?
    If “Logging” was not yet enabled, could you please enable it and then try to create an order so that the error message is saved?
    Thanks!

    You can share the log either here in the forums or privately with us from here:
    https://paypal.inpsyde.com/docs/request-support/

    Thanks!

    Kind regards,
    Niklas

Viewing 1 replies (of 1 total)
  • The topic ‘3D Secure’ is closed to new replies.