3.3.2 – Gallery view messed up

We are using the “BP Gallery Plus” plug-In:
https://buddydev.com/plugins/bp-gallery/

Hi,
Just wanted to let you know that it seems you are not Using BP Gallery(the above link that you have provided ) but BP Gallery Plus(It was a fork of BP Album) which was earlier hosted on wp.org by someone else(I am not able to find that link to the plugin).

I am sorry but I don’t have much idea about the issue, so won’t be of much help.
Hope that you will get some help from the relevant developer ??

Hi there!

The first thing to check is whether any other plugins on your site may have a conflict. Please check our Known Issues list here:
https://jetpack.me/support/getting-started-with-jetpack/troubleshooting-tips/

You can also try to deactivate all plugins on your site, and see if that resolves the issue. If it does, then activate them one at a time to determine which is causing the conflict.

If that doesn’t help, please rule out a theme conflict by temporarily changing your site’s theme to a default theme (such as Twenty Twelve) and trying again.

Please let me know how that works for you!

Hello Brajesh and Ryan,

thanks for responding!

Oddly, this is a standard answer for all problems, “change your theme” and “disable all lug-ins and try one by one”. On a site with almost 280,000 active users that i snot so easily done.

Maybe I look at it too simply: if everything works, and then I install a minor update from jetpack (a 3rd “x.x.2” level update) and it breaks something, isn’t it obvious that the problem lies within that update, and should not cause users to turn off everything else on the site to find a conflict?

I wasn’t aware we picked a “fork” plug-in (sigh). Reading through a lot of documentation, I now understand picking any kind of gallery roduct is risky, when that plug-in is not “tightly integrated” with Buddypress.

We are surely willing to switch to a different gallery / user album product, if that can be done without all the members having to re-upload all their pictures.

HOWEVER … oddly enough, when I was just looking to get the album samle URL, I found now the member albums suddenly work again (??).

Which of course is GREAT, but it leaves me absolutely puzzled as to why that is. The upload function is still broken, but that was the case already shortly before the jetpack update, leaving us with the alternative album product question, but it does not belong here.

So I guess we can consider this one resolved.

Thanks for your feedback though!