32.0.13 not displaying fields

Hello @carryoncoding,

Thank you for getting in touch, and I’m sorry for any inconvenience caused!

I’ve attempted to replicate the issue you mentioned, but I haven’t encountered any unexpected behavior after updating the plugin on my end.

Could you provide further details about the problem you’re experiencing? Specifically, which fields are hidden, and do you have any conditional settings set up that might be affecting this?

Thanks for your reply.

I have created a DEV site. The only activated plugins are PPOM for WooCommerce, WooCommerce and WooCommerce shortcodes. I have set the theme to 2024.

There are no conditional settings I am aware of.

All PPOM fields are hidden. That is, there are no visible PPOM fields on the display. When I inspect the code, they are all marked as hidden.

Hello @carryoncoding,

We appreciate your cooperation in reporting the issue you’re encountering. We are sorry for the inconvenience, and we have confirmed the problem. A bug report has been created and forwarded to our product development team for review.

What happens next?

Our product team will evaluate the impact of this issue compared to other open bugs and upcoming features, and assign a priority level to the bug report.

Our developers prioritize the highest-priority issues first, so we cannot provide a specific timeline for resolution at this time.
If you have any additional information that may assist with prioritization or resolution, feel free to reply to this email.

We will update you once the issue is addressed and a fix is released. You may also check the product’s changelog for updates and fixes included in each release.

If you have any additional questions or concerns, please feel free to start a new thread. Again, we apologize for the inconvenience and thank you for your patience.

Many thanks. I look forward to your update once the issue is fixed.

Hi Andrea, I hope this helps with your fault-finding.

One of our team found that checking 3 options on “Dashboard > WooCommmerce > Settings > PPOM Settings > Basic Settings” has re-enabled the fields on the single product pages.

The boxes are:

• Legacy Inputs Rendering
• Legacy Conditions Script
• Enable Legacy Price Calculations

Naturally we are really pleased that we can start taking orders again.

Kind regards,

Phil.

Hi @carryoncoding

I hope this message finds you well. I am pleased to inform you that we have recently released an update for PPOM. This update includes a resolution to the issue you reported.

We appreciate your patience and support during this process. If you have any further questions or require assistance with the update, please do not hesitate to reach out.

Wishing you a great day ahead!