3.1.1 upgrade fails

Please update to new version i.e. Smart Manager 3.1.2 & check whether the issue still persists or not? If still it persists, please open a support ticket from Store Apps Support

We’ll look into the issue & will resolve it.

Thank you.

No, didn’t help. On my way to your support ticket system.

I’ve got this problem too with 3.1.2. I suspect they’ll need to release an update once they find the problem.

We’ll release a version including fix for it.

For now, you can fix this isssue by following these steps:

1. Go to file ‘smart-manager.php’ located at ‘wp-content/plugins/smart-manager-for-wp-e-commerce’
2. Go to line number 468 OR look for line of code:
if (is_plugin_active( '/wp-e-commerce/wp-shopping-cart.php' )) {
3. Replace it with following line of code
if (is_plugin_active( 'wp-e-commerce/wp-shopping-cart.php' )) {
4. Save the file. That’s it!

Now check whether the issue is resolved or not?

If still you are facing any issues with Smart Manager, please open a ticket from Store Apps Support

Yes that fixed it for me, thanks.