30392 SKU

  • Resolved ianttt

    (@ianttt)


    2 years, 2 months ago

    Hi

    I have set the id to be SKU in field mapping but the feed once generated produces a random number instead of the actual SKU

    For example a product with SKU of FL8428508034709 has been generated in the feed as g:id 30392 and I expected to see the g:id set to FL8428508034709

    Any ideas where I may be going wrong?

    Thanks in advance
    Ian

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi Ian,

    Thanks for using our plugin and reaching out to us. It seems like the product ID is showing in your g:id field.

    1. can you provide us with the feed URL
    2. can you provide us with the plugin debug.log URL? This is how you can retrieve it: https://adtribes.io/send-your-debug-log-to-support/
    Thread Starter ianttt

    (@ianttt)

    Hi

    Thank you for the fast response. I have sent the info as requested.

    Many thanks
    Ian

    Thread Starter ianttt

    (@ianttt)

    After sending support the requested info they advised it was the feed cached. Once I forced through a refresh everything was good.

    Great support, all resolved within an hour of the initial post.

    Thanks again
    Ian

Viewing 3 replies - 1 through 3 (of 3 total)
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