3 ticket types require minimum of 1 booking, exceeding total limit per booking

  • Resolved tonyoshea

    (@tonyoshea)


    7 years, 3 months ago

    I hope someone has encountered this issue and can advise me please.

    In Events Manager, I have set up 3 ticket types for each event:
    1. Standard Ticket (for people booking a single class)
    2. Discounted Ticket (for people booking 4 classes in advance)
    3. Free Ticket (for people that have previously booked 4 classes and paid in advance)

    For each booking, I want to allow the user to select just one of these ticket types.
    I have set the maximum number of tickets for the overall booking to 1.

    The problem I have is that on the booking form, the maximum number for each ticket type is showing against each ticket, i.e. Standard ticket = 1 in drop down, Discounted ticket = 1 in drop down and Free ticket = 1 in drop down.
    I need to set this to a minimum of 0 ticket and a maximum of 1 ticket per ticket type but I can’t set the minimum value to 0 in the set up.
    When I enter 0, this value disappears when saved.

    Please has anyone encountered this and know how to resolve it?
    Thank you in advance.

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  • Plugin Support angelo_nwl

    (@angelo_nwl)

    do you have sample link to your site with this issue for us to see and analyze please? also, just to narrow down the problem and help us debug the issue is it possible to try the following temporarily:

    – deactivating all other plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).
    – switching to the default theme to rule out any theme-specific problems

Viewing 1 replies (of 1 total)
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