• Resolved foggy67

    (@foggy67)


    Hello,
    I am using the free version of this plugin and it works great except the following issue.
    The 3 sharing buttons don’t appear under the image slider in a desktop view: they only appear very very briefly when I refresh the view, then the slider seems to hide them.
    But when I view my website on my 4 inches smartphone, the 3 buttons perfectly appear and work…
    Is that a bug? or a misconfiguration?
    Thank you in advance.

    P.S: my website doesn’t work all day long, but only when my PC is on (I have a LAMP stack on it)

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Dear foggy67,

    Thanks for contacting us.
    Please try to increase the height of the slider. This should fix the issue.
    We will wait for your results.

    Thanks

    Thread Starter foggy67

    (@foggy67)

    Hello,

    It changed nothing on the desktop view of my PC: I tried from h200*w300 (small) to h1000*w1400 (large) ??

    Dear foggy67,

    Thank you very much for getting back to us with your results.
    Please go to this file:

    \wp-content\plugins\slider-image\templates\front\style\style.css.php

    and change +2 to +72 here: https://prntscr.com/hpiti5

    We will wait for your results

    Thanks

    Thread Starter foggy67

    (@foggy67)

    Hello

    I desactivated the plugin, made this change in this style.ccs.php file, saved it, reactivated the plugin and reload the page: nothing changed neither on my desktop screen, neither on my smartphone (on which the trouble doesn’t happen).

    I left this change, so you can see by yourself

    Any other solution?
    Thank you.

    • This reply was modified 6 years, 11 months ago by foggy67.
    • This reply was modified 6 years, 11 months ago by foggy67.

    Dear foggy67,

    Through inspect element we can see that the changes were not applied to the plugin.
    Max-heigh is set to 400px but it should be 470px after the changes: https://prntscr.com/hpxm8r

    Could you try that one more time?
    By the way, we would like to mention that we will include the fix to this issue in our upcoming update.

    Thanka

    Thread Starter foggy67

    (@foggy67)

    Hello

    I applied this modification 2-> 72 in the css file one again, saved it, desactivated and reactivated the plugin. It changed nothing ??
    The height and the width are manually set in the plugin configuration panel: they are not changed by the modification in the css file.

    I tried then with another heights and widths, the trouble still exists on the desktop view.
    Why is there a difference between the desktop view (where the trouble appears) and the 4 inches smartphone view (where the trouble doesn’t exist)?

    Dear foggy67,

    Could you, please, provide a screenshot of your Current Slider’s backend options: https://prntscr.com/hqfg6b ?

    Thanks

    Thread Starter foggy67

    (@foggy67)

    Dear foggy67,

    Thank you very much for the print screen.
    Please go to the same file:

    \wp-content\plugins\slider-image\templates\front\style\style.css.php

    and change +72 to +70+2 here: https://prntscr.com/hqxhzy

    Hope that this will help.
    Will wait for your results

    Thanks

    Thread Starter foggy67

    (@foggy67)

    Hello,
    It works!
    Now I have a red border line all around the slider and the 3 buttons included.
    Thank you.
    But another problem still exists:
    https://drive.google.com/open?id=1LfUYJpZ5yXDxtbtBclyAoZTAaU3ppsIX

    When I empty my cache in Firefox and have disabled the 3 share buttons in the slider configuration, the slider shows only a narrow strip of the images
    Everything is OK after a manual refresh in Firefox.
    May be there is another height problem in source code.

    • This reply was modified 6 years, 11 months ago by foggy67.

    Dear foggy67,

    Please go to

    \wp-content\plugins\slider-image-pro\templates\front\style\style.css.php file

    and add min-height: <?php echo $slider->get_height() + 2 * Hugeit_Slider_Options::get_slideshow_border_size() . ‘px !important’; ?>

    after the height: auto !important;

    https://prntscr.com/hrduog

    We will wait for your results

    Thanks

    Thread Starter foggy67

    (@foggy67)

    Hello
    It works, but with 2 notes:
    1°) I have the “slider-image” directory, not the “slider-image-pro” directory
    2°) I had to move the “!important’ word after ‘px…’

    So added thess code lines:
    .huge-it-wrap {
    opacity: 0;
    height: auto !important;
    min-height: <?php echo $slider->get_height() + 2 * Hugeit_Slider_Options::get_slideshow_border_size() . ‘px’; ?> !important;

    position: relative;

    Will you release a new version with all these changes included?

    • This reply was modified 6 years, 11 months ago by foggy67.
    • This reply was modified 6 years, 11 months ago by foggy67.

    Hello foggy67,

    We are sorry for the first issue. The file is the same for the free version as well, you have already found that out.

    Yes, we will include the fix in our upcoming update as we have already in this conversation earlier.

    Thanks

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘3 sharing buttons don’t appear on desktop view’ is closed to new replies.