• Resolved tsart

    (@tsart)


    I just updated the plugin to 3.2.17 this evening and now I can no longer run any optimizations. All of the checkboxes are dimmed out and so are all of the Run Optimization buttons. I’ve been using the plugin for many years and have never encountered this before.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Kowsar Hossain

    (@kowsar89)

    @tsart

    Could you kindly provide the following information:

    1. Can you provide a screenshot of the problem, if possible?
    2. Which Operating System/Server architecture are you using? What version of PHP is installed? What is your web server (e.g., Apache, NginX, etc.)? You can find these information in the screenshot provided here, screenshot: https://prnt.sc/aumv3wJPUcOA

    Thank you.

    I see the same issue here, but in my case only the more intensive operations are greyed out and unavailable. This change is a direct result of going from 3.2.16 to 3.2.17.

    I run three sites. Two already updated to 3.2.17 and both exhibit the problem. The third is still running on 3.2.16 and is OK.

    Here is the view on 3.2.17:

    Here is the view on 3.2.16:

    Here is the server info:

    I (and I suspect others) are looking forward to a fix.

    Best regards,

    Tim

    Plugin Support Kowsar Hossain

    (@kowsar89)

    @westonworkshops Thank you for your valuable input; it is greatly appreciated. We have successfully pinpointed the underlying cause of the problem and will be releasing a fix shortly.

    No problem…happy to help! Thanks for the quick response.

    Cheers,

    Tim

    I have the same problem, I cannot optimize the rest like the one you see in the screenshot. Did you actually test it before release? I run 19 sites and we run optimize daily to keep the DB clean and secure. Now, I can’t because of this bug.

    Plugin Support Kowsar Hossain

    (@kowsar89)

    @thedeafjoe We deeply regret any inconvenience you may have experienced. Rest assured, we have already addressed the issue in our development branch. We kindly ask for your patience until the upcoming release, which is anticipated within the next day or two. Thank you for using WP-Optimize; your support is highly appreciated.

    Plugin Support Kowsar Hossain

    (@kowsar89)

    @tsart @thedeafjoe @westonworkshops

    Kindly update Wp-Optimize to the latest version (v3.2.18), as it includes a fix for this issue. Thank you.

    Updated. Fix is confirmed. Thanks for the quick turnaround!

    Cheers,

    Tim

    Thread Starter tsart

    (@tsart)

    Thank you for the quick turnaround on the fix, optimizations are once again available after the update.

    Want to appreciate your quick response and fix, time turnaround is good. Keep up the good work!

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘3.2.17 Can No Longer Optimize’ is closed to new replies.