3.0 Issues: Cannot Add Order, email not sent for new order or other status

  • As the Topic.

    My site is https://shop.vogdrobe.com

    My issues is when I updated to WooCommerce 3.0 and I can’t create order in the Order page. It just won’t let me type any customer name, Can’t add product, clicking the button but nothing would happen.

    Another issue is the email, no email will send after the customer place the order, have to do resend for everytimes.

    this is my system status

    ‘`
    ### WordPress Environment ###

    Home URL: https://www.shop.vogdrobe.com
    Site URL: https://www.shop.vogdrobe.com
    WC Version: 3.0.0
    Log Directory Writable: ?
    WP Version: 4.7.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 5.6.30
    PHP Post Max Size: 64 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.53.1
    OpenSSL/1.0.1e

    SUHOSIN Installed: –
    MySQL Version: 5.6.34
    Max Upload Size: 64 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 3.0.0
    WC Database Prefix: wp_
    woocommerce_sessions: ?
    woocommerce_api_keys: ?
    woocommerce_attribute_taxonomies: ?
    woocommerce_downloadable_product_permissions: ?
    woocommerce_order_items: ?
    woocommerce_order_itemmeta: ?
    woocommerce_tax_rates: ?
    woocommerce_tax_rate_locations: ?
    woocommerce_shipping_zones: ?
    woocommerce_shipping_zone_locations: ?
    woocommerce_shipping_zone_methods: ?
    woocommerce_payment_tokens: ?
    woocommerce_payment_tokenmeta: ?

    ### Security ###

    Secure connection (HTTPS): ?
    Hide errors from visitors: ?

    ### Active Plugins (28) ###

    FormCraft | Shared by Themes24x7.com: by nCrafts – 3.2.8
    Nav Menu Roles Toggle: by helgatheviking – 0.1.0
    Ultimate Addons for Visual Composer: by Brainstorm Force – 3.16.9
    AG Custom Admin: by WAP – 5.7.1
    Boxzilla: by ibericode – 3.1.11
    Contact Form 7: by Takayuki Miyoshi – 4.7
    WooCommerce eGHL Payment Gateways: by Fenzy – 1.0.3
    Elfsight InstaShow: by Elfsight – 2.3.1
    Facebook Messenger for WordPress: by Brontobytes – 1.9
    FooTable: by Brad Vincent – 0.3.1
    GetBowtied Tools: by GetBowtied – 1.3.1
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 6.1.5
    WPBakery Visual Composer: by Michael M – WPBakery.com – 5.1.1
    MailChimp for WordPress: by ibericode – 4.1.0
    MouseWheel Smooth Scroll: by Jakub Novák – 2.4
    Nav Menu Roles: by Kathy Darling – 1.8.6
    Page Specific Menu Items: by Dharma Poudel (@rogercomred) – 1.6.5
    Slider Revolution: by ThemePunch – 5.2.6
    Soon: by Rik Schennink – 1.9.0
    The Grid: by Themeone – 2.3.0
    WC Vendors Pro: by WC Vendors – 1.3.8
    WC Vendors: by WC Vendors – 1.9.9
    WooCommerce Email Customizer: by cxThemes – 3.07
    WooCommerce: by Automattic – 3.0.0
    Yoast SEO: by Team Yoast – 4.5
    WP Custom Login Page Logo: by Lars Ortlepp – 1.4
    WP Simple Mail Sender: by Enrique Chavez – 1.0.2
    WP Super Cache: by Automattic – 1.4.9

    ### Settings ###

    API Enabled: ?
    Force SSL: –
    Currency: MYR (RM)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    ### WC Pages ###

    Shop base: #6 – /shop/
    Cart: #7 – /cart/
    Checkout: #8 – /checkout/
    My account: #9 – /my-account/

    ### Theme ###

    Name: Mr. Tailor
    Version: 2.4
    Author URL: https://www.getbowtied.com/
    Child Theme: ? – If you’re modifying WooCommerce on a parent theme you didn’t build personally
    then we recommend using a child theme. See: How to create a child theme

    WooCommerce Support: ?

    ### Templates ###

    Overrides: mrtailor/woocommerce/archive-product.php
    mrtailor/woocommerce/cart/cart-empty.php
    mrtailor/woocommerce/cart/mini-cart.php
    mrtailor/woocommerce/checkout/form-billing.php
    mrtailor/woocommerce/checkout/form-checkout.php
    mrtailor/woocommerce/checkout/form-coupon.php
    mrtailor/woocommerce/checkout/form-login.php
    mrtailor/woocommerce/checkout/form-shipping.php
    mrtailor/woocommerce/checkout/payment-method.php
    mrtailor/woocommerce/checkout/thankyou.php
    mrtailor/woocommerce/content-product.php
    mrtailor/woocommerce/content-product_cat.php
    mrtailor/woocommerce/content-single-product.php
    mrtailor/woocommerce/global/wrapper-end.php
    mrtailor/woocommerce/global/wrapper-start.php
    mrtailor/woocommerce/loop/loop-end.php
    mrtailor/woocommerce/loop/loop-start.php
    mrtailor/woocommerce/loop/no-products-found.php
    mrtailor/woocommerce/loop/orderby.php
    mrtailor/woocommerce/loop/result-count.php
    mrtailor/woocommerce/myaccount/form-login.php
    mrtailor/woocommerce/notices/error.php
    mrtailor/woocommerce/order/form-tracking.php
    mrtailor/woocommerce/single-product/product-image.php
    mrtailor/woocommerce/single-product/product-thumbnails.php
    mrtailor/woocommerce/single-product/short-description.php
    mrtailor/woocommerce/single-product/tabs/tabs.php
    mrtailor/woocommerce/single-product.php

    ### WC Vendors Pro ###

    Theme Compatability: –
    Pro Dashboard Page: – #252
    Feedback form page: ? Vendor ratings will not work without this page set. Click here to set the page.
    Vendor Shop Permalink: – vendors/

    ### Templates ###

    Overrides: –
    `’

    Please help.

    Thank you.

Viewing 2 replies - 31 through 32 (of 32 total)

  • Hello all,

    I resolved my problem using Postman plugin to set up emails to send via SMTP.

    Is not a solution for the native email system of Woocommerce 3.x, so I think it’s still need to be revised.

    Thanks!

    Hi. I am at the end of my rope here, hopefully someone can help. On July 5th I updated y WooCommerce on my website and since then we haven′t got a single “New Order” email nor a “Cancelled Order” nor do the customers get the “Porcessing Order” emails. The completed orders on the other had do arrive to the customers. I checked with a Mail Log and the emails do not even send.

    They do send however if I send the the above emails manually from the order. They just don′t auto send. They do also send when I do a free product for 0€. But my test product of 1€ stops working again. So I thought maybe it was my Redsys plug-in, but no, because Paypal doesn′t work either.
    Neither my programmer nor I have any clue what is wrong but it definitely seems to be a woocommerce glitch. We have tried everything. Can someone please help? I have tried everything else in this forum and other forums.

Viewing 2 replies - 31 through 32 (of 32 total)
  • The topic ‘3.0 Issues: Cannot Add Order, email not sent for new order or other status’ is closed to new replies.