2nd post in RSS feed breaking in Gmail

  • Hi there!

    I’m suddenly having a problem with my Mailchimp campaign. The 2nd post image in my RSS feed is huge and breaking the background in Gmail.

    I spoke with Mailchimp about this, and they said there’s a <div> that’s interrupting the <description> code. Is this related to the plugin?

    Here’s the thread and a screenshot:

    Charlie: Taking a further look into this, we see that there is a <div> code being used in the RSS feed and then messing things up within gmail. I recommend reaching out to the developer of the feed to change that around. The MailChimp system brings in whatever is in the <description> item within the feed and dumps it straight into where the merge tags are being used.

    Charlie: Sure, the specific <div> tag on the website would be https://cl.ly/1B0S0N3V3Z1h that div is brought in for each item and it looks to be causing an entirely new portion of the campaign to be recognized by gmail, which breaks it out of the section being seen within gmail.

    I’d really appreciate any help you could offer.

    Thank you!
    Sharon

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  • Thread Starter sharongraylac

    (@sharongraylac)

    P.S. I figured out a work-around, and that’s to use multi-post merge tags, instead of most recent. So don’t worry about this unless it’s important to you.

    Thanks so much for the fantastic plugin!

Viewing 1 replies (of 1 total)
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