2FA with email wont work

  • Resolved o3magazine

    (@o3magazine)


    1 year, 8 months ago

    Hello,

    I am trying to setup 2FA to receive code on email every time someone logins to my website but, every time I login I wont receive code to my email, is there a step by step tutorial of how to set 2FA with email on miniOrange?

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @o3magazine,

    Please share the screenshot of the error message that you are seeing.

    Do you have set up any SMTP on your site?
    If not, then you can use any plugin to set SMTP with our 2FA plugin.

    You can refer this document to check how to setup SMTP with our 2-factor plugin – [Set up SMTP for 2FA]
    Let me know if that works for you.

    Thank you,
    miniOrange 2FA team

    Thread Starter o3magazine

    (@o3magazine)

    Hello,

    There is no error shown basically what happens is that forms resets itself straight but, without asks me for any verification code and logs me in.

    Also, I yes I got SMTP setup on my website and I don’t receive no email with codes.

    Another thing I am using wordfence could that be the problem?

    Thanks!

    Hi @o3magazine,

    Wordfence plugin might be conflicting on the login flow but not while testing the method inside the plugin.

    Can you please follow these steps in the guide to set the Email OTP as a 2FA?
    Please confirm if you are able to test the OTP method successfully from miniOrange dashboard.
    Once it is confirmed then we can discuss regarding the further actions.

    Thank you,
    miniOrange 2FA team

    Hi?@o3magazine,

    We haven’t heard back from you.
    Did you manage to test the OTP method successfully?

    We are closing this ticket as of now. You can reopen this ticket whenever required.

    Thank you,
    miniOrange team

Viewing 4 replies - 1 through 4 (of 4 total)
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