2FA not working

  • Hello. I have had this issue for months now. I cannot user 2fa.

    The first time you activate it, it works fine. If you disable it and try to reconfigure it, it does not work. When you activate the 2fa and click save you get logged out. When you try to login again you are supposed to create a 2fa password using an app. But this does not happen. I just get redirected to the home page.

    I reset 2fa but no luck. I deleted the plugin and deleted all folders and tables in the database and re installed. No luck. You cannot activate 2fa.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Michael

    (@flinkthink)

    Same here… I’ve also created several tickets but still no answers for weeks now! What is going on at Security Ninja?

    Thread Starter Vassos Hadjivassiliou

    (@more2think)

    I haven’t managed to set a 2fa for any of my websites since the 2fa feature got released.

    Plugin Author Lars Koudal

    (@lkoudal)

    Hello Vassos and Michael,

    We are unable to provide support for premium features, such as the 2FA module, here on the public forum. However, I can share that the 2FA module has been completely reworked in recent versions, which has made it much more stable for users. Several other fixes and improvements have also been implemented across the last few free and premium releases to enhance functionality and reliability.

    For more detailed assistance, feel free to reach out to our support team through our private support channels, and we’ll be happy to help resolve any issues you may be facing.

    Thread Starter Vassos Hadjivassiliou

    (@more2think)

    At last 2FA works ??

    What took you so long guys?

    Thank you

    Plugin Author Lars Koudal

    (@lkoudal)

    Thanks for the update, Vassos!

    We’re really glad to hear that 2FA is working smoothly for you now. We’ve been putting a lot of effort into improving Security Ninja based on feedback like yours, and it’s great to see that the improvements are making a difference.

    Also, just to let you know, we’ve recently expanded our team to keep growing and improving the plugin even further.

    Thread Starter Vassos Hadjivassiliou

    (@more2think)

    Yes I have noticed that. I also noticed that you have updated you roadmap page. It looks nice. Keep up the good work guys

Viewing 6 replies - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.