2FA Blocks Woocommerce/Zapier connection

  • Resolved extremeleadprogramcom

    (@extremeleadprogramcom)


    4 years, 10 months ago

    Having 2FA on seems to block Zapier From connecting to my Woocommerce. When I disable 2FA I can connect Woocommerce to Zapier but when I turn it back on it stops working.

    The Woocommerce/Zapier plugin documentation ( https://om4.io/woocommerce-zapier-documentation/troubleshooting/#authentication-errors ) seems to suggest this: “If you are using Two Factor Authentication (2FA) when logging in to WordPress, please consult the security plugin’s documentation on how to generate an application-specific password, and use that when authenticating WooCommerce with Zapier:”

    I’m not sure if that is possible?

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hey @extremeleadprogramcom,

    We don’t currently support generating application passwords. Can you please share a screenshot of your settings in Wordfence > Login Security > Settings? The service may need access to xml-rpc.php.

    Thanks,

    Gerroald

    Thread Starter extremeleadprogramcom

    (@extremeleadprogramcom)

    Here is the screenshot of that: https://tinyurl.com/ybpr7xk6

    I don’t have XML-RPC authentication disabled but the 2FA for that is on, maybe I should try clicking “skipped” and see if it works ok then.

    The documentation for the Woocommerce/Zapier plugin doesn’t say anything about using XML-RPC that I can tell.

    Ok, I clicked “skipped” there and hit save and tried again. Get this error in Zapier when I try to connect even though I know the username/password is correct: “authentication failed: The username and/or password you supplied is incorrect.”.

    I enabled the debug log for the Zapier/Woo plugin and this is what I see in the log:
    2020-06-05T12:55:05+00:00 NOTICE Authentication attempt failed for user: xxxxxx (redacted)
    2020-06-05T12:55:05+00:00 NOTICE Error Code: wfls_twofactor_required
    2020-06-05T12:55:05+00:00 NOTICE Error Message: CODE REQUIRED: Please provide your 2FA code when prompted.
    2

    Maybe I will also open a support ticket with them to see what they say but any further help is greatly appreciated.

    Thread Starter extremeleadprogramcom

    (@extremeleadprogramcom)

    Any further thoughts?

    Thread Starter extremeleadprogramcom

    (@extremeleadprogramcom)

    Hello @wfgerald , any further thoughts?

    Hey @extremeleadprogramcom,

    From the best I can tell (Please confirm with Zapier) you do need an application password, which we don’t currently support, but it is a current feature request and I’ll add a link to this ticket in the report so we can notify you of any progress.

    Thanks,

    Gerroald

    @wfgerald
    Hi Gerroald,
    I had a similar issue and arrived here because Google only show 2 results for “wfls_twofactor_required“, the source code and this thread.

    I solved the 2FA and application password issues simply creating an editor user without 2FA and without app pw.

    I had another problem setting a post author with Ajax that I solved with JS fetch. I posted an answer on this question about Multisite, Wordfence and an error setting the post property “author”: https://wordpress.stackexchange.com/a/377721/12615

    Regards,
    Rodolfo

Viewing 6 replies - 1 through 6 (of 6 total)
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