2FA authentication issue

  • Resolved cerovy2

    (@cerovy2)


    1 year, 9 months ago

    i have a 2FA authentication issue. i have disabled 2FA in all user accounts in wordfence but i still get the feedback username and password incorrect. i can login fine when i disable wordfence plugin but immediately i enable wordfence and i log out am not able to log back in

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter cerovy2

    (@cerovy2)

    Hi, am still waiting on feedback with respect to my issue

    Plugin Support wfpeter

    (@wfpeter)

    Hi @cerovy2, thanks for reaching out!

    Were logins working when 2FA was enabled, or did you disable it because it never worked? Do you have reCAPTCHA enabled in Login Security? If you paste the precise error message shown, as this can sometimes vary depending on the issue, the phrasing could help isolate where during the login flow the problem is occurring.

    Please note at this point that our Login Security module supports WordPress and WooCommerce default login/registration pages, but not custom pages or those created by other user management/custom form plugins or themes.

    Thanks,
    Peter.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘2FA authentication issue’ is closed to new replies.