2FA

  • Resolved nowigo289

    (@nowigo289)


    7 months, 3 weeks ago

    I had a 2FA before solid security installation, so now after i have installed solid security, i can’t get configuration of 2FA for another user or device why and how do i do ? when i click on configuration button for 2FA that is provided by solid security it only get met on dashboard home page

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  • Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @nowigo289, happy to see you here!

    If Solid Security’s 2FA “Configure” button redirects you to the homepage, instead of the 2FA Onboarding, it’s usually because of a conflict with another plugin that “hijacks” the default WP login page, such as user registration plugins.

    Which 2FA are you using before Solid Security was installed? Have you tried temporarily disabling that and seeing if you can proceed with the 2FA Onboarding?

    Plugin Support chandelierrr

    (@shanedelierrr)

    Hi there,

    I hope the previous reply was helpful. If needed, please try the workaround on this thread.

    Tracking notifications on this forum can become tricky over time, and since we haven’t received a response, I’ll mark this post resolved.

    If you still require further assistance, feel free to open a new support topic, and we’d be happy to assist.

    Thank you!

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