2019 ‘Failed to send your message’

  • Resolved MegaMikeJr

    (@megamikejr)


    5 years, 10 months ago

    Currently experiencing some issues with Contact Form 7 where the form isn’t submitting after a user submits. The message they receive is “Failed to send your message. Please try later or contact the administrator by another method.” (outlined in an orange box).

    I’ve investigated the settings and cache options to see if there is anything there that might be causing the issue. I am currently out of tests. Any feedback would be greatly appreciated.

    I’m currently using Contact Form 7 Version 5.1.1 & WP Rocket Version 3.3.2

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    You have this error in the browser console:

    Error: Invalid site key or not loaded in api.js: 4IUAAAAAAAmAhxQscZ6pTvtGDgdpKXt2W7R

    Double-check your reCAPTCHA configuration.

    Thread Starter MegaMikeJr

    (@megamikejr)

    So, my reCAPTCHA configuration looked correct. Didn’t realize I was pulling an error in console. I went ahead and reconfigured it and now it is working. Thanks for bringing to light something that was so simple to fix.

    Hey, I have the same issue, but I’m not sure what to do about it.

    When you say you reconfigured what did you do exactly?

    I checked my site key and secret key and they’re both correct.

Viewing 3 replies - 1 through 3 (of 3 total)
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