2 star

Hello @cicavizio ,

Thank you for choosing our plugin!

We sincerely apologize for any inconvenience you may have experienced. Could you please let us know if you’re contacting us regarding a pre-sale question? If so, we’d love to assist you, just share your question with us.

If your inquiry pertains to the free version of the plugin, feel free to ask here as well. The more specific you are with your question, the better we can assist you.

We appreciate your positive feedback about the plugin, and we’re eager to help you resolve any issues you’re facing. Once we assist you, we would be grateful if you could consider updating your review.

We’re looking forward to hearing from you!

Thank you and best regards

Hello @cicavizio

We haven’t received any questions from you, either on our website or in the forums.

Regards

You did. With not from email. It was a simple pre sale question about a pro version. (We solved it with snippet, i would buy the pro, but from the answer i immediately changed my mind. And i would write now a 2 star, if not pop up a rate us. Thats all. As i mentioned, im ok with the (free version) of the plugin, and i really, really hope, we will never will need a support ??

Regards

Hello @cicavizio

Thank you for your response. I see now that your question was related to the free version of our plugin. I do appreciate your interest in premium support, but unfortunately, that is limited to our paid version.

For inquiries regarding the free version, I encourage you to post your questions on our support forum, where our community and support team can assist you.

If you find that our plugin doesn’t meet your needs, we completely understand your decision to remove it. However, we really value your feedback and would love the chance to help you get the most out of the plugin. If there’s anything specific we can assist with, please let us know!

Also, if you do have a positive experience with the plugin, we would greatly appreciate it if you could update your review. Positive feedback not only motivates our team but also helps with the development and growth of the plugin, ensuring we can continue to improve and provide value to our users.

Best regards