Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Z.com byGMO

    (@takeaki-nagashima)

    If you are using a Tidy theme, it is already pre-coded with GMO Showtime so you are not required to add a code to use this. Looks like code is duplicated and this is causing the problem.
    If that’s the case, please remove the code you added and it should solve the problem right away. Or if it’s not, please provide us more information (i.e. if you changed code, plugins you are using, etc…) Thanks.

    Thread Starter IlluminousGwen

    (@illuminousgwen)

    Thanks for getting back to me. I didn’t add any code to the website to add another GMO Showtime slider. I followed the How to Use GMO Slider instructions and when I previewed it on the site, it showed two sliders. I also see that one of the sliders is only showing the text for less than a second before fading away.

    I’m only using the GMO Showtime slider & the GMO Font Agent plug-ins at this time.

    Another question for you regarding this slider is whether we can use vertical pictures?

    Thanks for your help with this issue.

    Plugin Author Z.com byGMO

    (@takeaki-nagashima)

    Did you put following code in the header.php file?

    <?php if ( function_exists( ‘showtime’ ) ): ?>
    <?php showtime(); ?>
    <?php endif; ?>

    If so, please remove it. Because this code is not required for theme “Tidy” and looks like this is the only reason that is causing this issue.

    Thread Starter IlluminousGwen

    (@illuminousgwen)

    Hi,
    I did not put the showtime code in the header.php file. Just to be sure, I double checked the code to ensure that it wasn’t in there or in the other pages. I also uninstalled the theme by deleting it from the server and then re-installed it and there are still two sliders showing up.

    Thread Starter IlluminousGwen

    (@illuminousgwen)

    Follow up: I also just tried to add the php code to a different theme (Esplanade) and two sliders showed up even though I only added the code once.

    Plugin Author Z.com byGMO

    (@takeaki-nagashima)

    We tried to replicate this, but it wasn’t possible. This is the only report with such issue received so we assume this is not a problem for this plugin or a theme.
    The only other thing we could suggest you is to perform clean install (even create new database) to see if you still see this same problem.

Viewing 6 replies - 1 through 6 (of 6 total)
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