2 Problems with New Registered Users

I also just noticed something strange in the “Users” section of the admin panel.

It lists the status of a new subscriber as “pending review”, but the quick menu under the user’s name gives me an option to “unapprove” the user.

Here are screenshots of both issues…
https://developers.ehrdata.com/wp-content/uploads/2022/01/Post-Registration-Screen.png
https://developers.ehrdata.com/wp-content/uploads/2022/01/Unapproved-Users-scaled.jpg

Hi @pdxcomm

Could you please provide screenshots of the Subscriber role settings? Please go to WP Admin > Ultimate Member > User Roles > Edit Subscriber role.

Regards,

Here are those settings.
https://developers.ehrdata.com/wp-content/uploads/2022/01/User-Settings-SUBSCRIBER.jpg

Hi @pdxcomm

Have you made any customization with UM hooks? If so, could you please share them here so we can review them?

Regards,

The only snippet I have active is to pre-populate contact forms with user account info (shown below).

/* add custom user fields */
add_action('um_after_account_general', 'showUMExtraFields', 100);

function showUMExtraFields()
{
    $id = um_user('ID');
    $output = '';
    $names = array(
        'phone_number',
        'company_name',
        'job',
        'street',
        'zipcode',
        'city'
        );

    $fields = array();
    foreach( $names as $name )
    {
        $fields[ $name ] = UM()->builtin()->get_specific_field( $name );
    }

    $fields = apply_filters('um_account_secure_fields', $fields, $id);

    foreach( $fields as $key => $data )
        $output .= UM()->fields()->edit_field( $key, $data );

    echo $output;
}

function auto_login_new_user( $user_id ) {
        wp_set_current_user($user_id);
        wp_set_auth_cookie($user_id);
    }
    add_action( 'user_register', 'auto_login_new_user' );

Hi @pdxcomm

Could you please try disabling the following code and test the issue again?

function auto_login_new_user( $user_id ) {
        wp_set_current_user($user_id);
        wp_set_auth_cookie($user_id);
}
add_action( 'user_register', 'auto_login_new_user' );

Regards,

Looks like that fixed the registration message and the unapproved user access to gated pages. Thank you!

Any insight on the conflicting information here?
https://developers.ehrdata.com/wp-content/uploads/2022/01/Unapproved-Users-scaled.jpg

Hi @pdxcomm

That “Unapproved” link seems like created by another plugin. Do you have other UM extensions installed on your site?

Regards,

I’m not using any of the offered UM extensions. I only ask because clicking on “approve” under the user’s name is a quick and easy way of approving new users…and it’s strange that the link is to UNAPPROVE a user who hasn’t been approved yet.

BTW, if you’re still investigating, we just changed our URL to developer.ehrdata.com (singular version of developerS).

…and I’m sorry, but I was wrong. I am also using the UM plugins for reCAPTCHA and Terms & Conditions.

Hi @pdxcomm

UM ReCaptch and Terms & Conditions doesn’t have a function that adds the ‘Unapprove’ and ‘Approve’ links. I suggest that you deactivate each plugin and see if one of the plugins is adding this link.

Regards,

Those menu options under the name have always been there. It was a recent change for that to show “unapprove” instead of “Approve” for new submissions.

@pdxcomm

It lists the status of a new subscriber as “pending review”, but the quick menu under the user’s name gives me an option to “unapprove” the user.

You have a 2FA WP plugin adding the last three sub menus items at the WP User’s page:

2FA
See user’s activity
Unapprove

These items are not added by UM.

• This reply was modified 2 years, 10 months ago by missveronica.

Thank you, @missveronicatv, it looks like those links are being triggered by WPForms…though they are handy when they’re working correctly!