• Resolved snangle

    (@snangle)


    I have had Galleria working since August with no issues that I know of. The site owner emailed me today to indicate that one of the galleries is not showing up. When I looked into it, I can only get 2 of the 3 galleries to show up. If I made an edit on one then another one drops off. If I made an edit on a different one then it shows up and drops one of the other galleries.
    Page is at: https://summerartweek.com/paint/index.php/sample-designs/

    Any thoughts?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author maxfoundry

    (@maxfoundry)

    is that page password protected? if you need us to look at it then please send credentials to [email protected]

    Best,

    Bob

    Thread Starter snangle

    (@snangle)

    OK. I sent you the password via email. Let me know if you did not get it.

    Tx.
    Sean

    Plugin Author AlanP57

    (@alanp57)

    Yes, we received the password to the page.

    Plugin Author AlanP57

    (@alanp57)

    On this page I see links to different galleries. Do you once have them all on the same page?

    Thread Starter snangle

    (@snangle)

    The way it works is that all 3 galleries are located as a link on one page. In order to access that page there is a password as I sent to you. But once you enter the password and get to that main page there is just 3 links to all 3 galleries. When I created the page and the galleries back in August it worked fine. I have not actually made any changes since then. The site may be set for auto upgrade of WP, but I don’t recall seeing anything that indicated it received an update.

    Plugin Author AlanP57

    (@alanp57)

    I visited all three pages and the galleries are displaying. I did notice there is a Javascript error on your site that may be causing a problem. If you inspect the source code of a page one of the options is to open the browser console. This is were you can view errors that the browser is encountering. Now this may be cause by a plugin (or theme) conflict. You can deactivate your plugins one at a time to see which one is causing the Javascript error.

    Thread Starter snangle

    (@snangle)

    The JavaScript error is a little more than my ability to troubleshoot. I did notice that all 3 galleries would load, but some took a lot longer than others to load. So I just took the easy way out and created a new “samples” page and then reconnected the galleries to that page and I also did a ‘reset’ on the advanced options tab for each gallery. They seem to work now.

    Plugin Author AlanP57

    (@alanp57)

    Ok, thank you for the update.

Viewing 8 replies - 1 through 8 (of 8 total)
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