2 Issues if fixed would improve plugin

  • Resolved sam69

    (@sam69)


    6 years, 11 months ago

    Hello,

    2 things that i think are pretty big and if fixed would just make your plugin even better.

    1) I have disabled the Social Meta Data option in your plugin but every time there is an update, it is re-enabled.

    2) Posting on Instagram does not keep the formatting especially line breaks. I post in the format i want but then have to immediately go to Instagram on mobile and fix all the line breaks so it doesn’t look like a mess.

    Thanks

    • This topic was modified 6 years, 11 months ago by sam69.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    Hello Sam,

    thank you so much for your feedback. It is always appreciated. We will have a close look on this behaviour. If you could spend a minute, we would be happy about your screenshot of instagram. This way we could see the exact formatting. Could you send a screenshot for us to our support team via email at customer-service(at)blog2social(dot)com?

    Best regards!

    Thread Starter sam69

    (@sam69)

    It’s been 5 months and i can’t believe this is STILL an issue:
    You currently have both Blog2Social Social Meta Tags and Facebook Open Graph, Google+ and Twitter Card Tags plugins active. This is no recommended. Please, deactivated the Facebook Open Graph, Google+ and Twitter Card Tags settings.

    Why do i have to deactivate it EVERYTIME still??

    Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    Hello Sam,

    Thank you for your message.

    We have just re-checked the update routine of Blog2Social: Usually, no settings are reset or changed in any way during an update. Only when you reinstall the plugin, the default setting is set.

    Could you please send us a short e-mail to customer-service(at)blog2Social(dot)com? Our support already looks further into this and will contact you asap.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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