2 Issues: SSL and Drop Down Menu

For #1 – mixed content issue

Check out your BWL Knowledge Base Manager Custom Styles for a reference to https://www.logicweb.com/kb/wp-content/themes/satria/images/vps-slider/lines1.png

There may be others, that was just the one that came up when I check the pages.

For #2 – dropdown

The “Web Hosting” menu drops down for me on Chrome 57.0.2987.98 and FF 52.0

Can you please explain where you see anything about https://www.logicweb.com/kb/wp-content/themes/satria/images/vps-slider/lines1.png? I cannot find anything related to lines1.png it in the source code or WP page edit for both VPS pages.

I’m still unable to get the drop down working in FF or Edge, even disabling Ghostery/Adblocker which generally should not affect them. This is really strange.

For #1

Page: https://www.logicweb.com/managed-ssd-vps/
CSS: https://www.logicweb.com/wp-content/cache/autoptimize/css/autoptimize_355ba14ba84109376fd3933f8d8af455.css

Page: https://www.logicweb.com/seo-vps-hosting/
CSS: https://www.logicweb.com/wp-content/cache/autoptimize/css/autoptimize_e8734c76dbe48f1dd3f1b11cd4913b24.css

Both the above CSS files reference the http image.

Page: https://www.logicweb.com/
CSS: https://www.logicweb.com/wp-content/cache/autoptimize/css/autoptimize_d5d4c53729ccef45e51d94e0b088f578.css

The home page CSS does not have the http image referenced in the CSS.

My guess is that the CSS source code is correct and you need to purge/rebuild your cache for those 2 pages. They are probably loading an old cached CSS file.

For #2

It works for my on Chrome, FF, and Safari. I would suggest you check the browser console for errors, clear your browser cache, and check on someone else’s browser to try and track down a specific error. I’m not seeing any problems on my side so it’s hard for me to say.

Since it appears that there are potential caching issues from #1, you may be experiencing caching issues for #2. If performance is not a concern, try purging all caches from the server to CDN to your browser and anything in between.

Absolutely strange. I’ve already cleared auto-optimize cache, browser cache, etc and restarted. Menu is not dropping on hover on multiple browsers.

I also deactivated the auto-optimize plugin and tested again for the SSL issue, same thing.

Looks like the site is using Simple Cache with batcache

<!--
	generated 289 seconds ago
	generated in 1.160 seconds
	served from batcache in 0.008 seconds
	expires in 86111 seconds
-->

Have you checked all possible caches? Check all plugins and any other caching

Still no go. Uninstalled Simple Cache, WP Performance Score Booster and Auto Optimize. Cleared browser cache. Same issue.

I traced it to this plugin:

SOGO Add Script Header Footer

So it’s related strictly to those 2 VPS pages as they’re virtually the only ones using this plugin.

Then, I finally found out what you meant by lines1.png (that’s where the CSS was being pulled by that plugin).

Appreciate your help friend ??

Deleted comments.

Looks like you found the offending plugin.

I’m baffled still on the drop down. It does not work on mouse *hover*. I have to click the “web hosting” menu for it to drop down, it was never like this before. I replicated this odd enough, on another site (same server) and multiple browsers. I even replicated it on the theme developer’s live demo. Same issue.

However, I installed Ubuntu desktop via VirtualBox and was unable to replicate the issue, it worked there. I’m out of ideas. I tried troubleshooting by uninstalling java, a few security apps too. Any ideas?

I even went ahead and did a fresh install of Windows 10 default, and still faced the same issue within a clean install before any plugins/apps were installed. Mind boggling, just started happening about 2 weeks ago.

Would appreciate some assistance on this. I’m at a lost for ideas.

Are you able to determine a pattern for the issue? What browsers, what OS, etc.

I’ve tested on Mac Sierra with Chrome, Firefox, and Safari and the menu expands on hover for me on your site and the theme author’s demo site, https://wp-demo.indonez.com/?theme=Satria

Try testing on the demo site and see if it works there for you. Maybe the theme author can provide support for their theme.

• This reply was modified 8 years ago by Ming Sheu.

Yes, I stated that I’ve already tested the demo site, fresh install of Windows also, multiple browsers. I’m baffled at this point.