2 accounts Stripe (Personal & LLC)

  • Resolved theokoles

    (@theokoles)


    1 year, 4 months ago

    Hello, I am using PMP, and I have a membership with Stripe connected (Stripe is a personal account) currency EURO.
    But I just created an LLC (Dollar currency) and opened another Stripe account with the same email, I would like for new registrations to charge from the new LLC account, but for the old ones to continue as before without losing access.
    It’s possible?
    How to proceed?

    I only want to collect the new registrations of the LLC

    • This topic was modified 1 year, 4 months ago by theokoles.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jarryd Long

    (@jarryd-long)

    Hi @theokoles

    You would only be able to connect one Stripe account to your site at a time – there isn’t a way to run two simultaneously to allow you to accept renewals through one, and new signups through another.

    Implementing this kind of change would require custom development to achieve. I would recommend reaching out to a local developer in your area or a partner developer from https://paidmembershipspro.com/developers that can give you an estimate on what it would take to achieve this.

    Thread Starter theokoles

    (@theokoles)

    I want the disconnected to continue working the renovations of former members and that’s it. And the new one connected is for the new ones and renovations.

    In this post I had understood that if it is possible

    Switching Payment Gateways with PMPro (paidmembershipspro.com)

    • This reply was modified 1 year, 4 months ago by theokoles.
    Plugin Support Jarryd Long

    (@jarryd-long)

    I apologize for the confusion on my part. That will be possible then – the old account will need to have a webhook pointing to the site so that the renewals can be recorded and the respective orders can be created.

    Plugin Author Andrew Lima

    (@andrewza)

    @theokoles I’m chiming in here to try and help make this process as smooth as possible for you.

    In some cases Stripe allows migrating of customers/subscriptions to another Stripe account. Generally if it’s inter-account migration (where you created another company/account in Stripe within your main account).

    I recommend reaching out to Stripe support to see if this is possible, as it’s often handled on a case-by-case basis and not always possible. I foresee issues here as you’re not changing gateways but account/connection info within the same gateway – while your “old” Stripe account will still charge customers from Stripes end but there may be some communication issues between Stripe and Paid Memberships Pro.

    The issue is we use API calls to get Stripe information from the webhook and that uses your API keys to obtain the information. Once moving over to a different Stripe account this will ‘fail’ for old customers.

    The areas affected, for “old” members would be:

    • Renewal orders may not get created.
    • Cancelling their membership level may not cancel the subscription in Stripe.

    If Stripe allows you to move over subs to the LLC Stripe account, please do that as it will avoid all issues of disconnecting from the old Stripe account.

    I hope this helps clear things up. I do apologize for the back and forth here.

Viewing 4 replies - 1 through 4 (of 4 total)
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