2.7.4 Update stopped working

Hi @karlmevans ,

I hope you are doing well.

Thank you for reaching out to the WP Experts Support Team. We attempted to replicate the issue on our staging site, but everything appears to be functioning correctly in our environment.

Could you kindly share a screencast video of the entire scenario while replicating the issue? This will help us to investigate the problem and provide you further.

Note: If you are a Pro version user, please create a ticket on the official Password Protected website.

We look forward to your response.

Thanks & Regards,
WP Experts Support Team

Hi. Another user having the same problem. Here’s a video, but it’s not very illuminating: https://youtu.be/rfhkm3UzSC0?si=zMo6a97B9eX7tHrC

Thanks for the help

Yes, that’s pretty much the exact thing I’m experiencing. I type in the password, it considers it for a moment, and then just reloads the page with a fresh password prompt. It does not behave as if the password is incorrect (i.e. no alert), it just presents a fresh login. A lot of things updated in the last couple of days – WP core, themes, other plugins, so I’m currently trying to chase down possible conflicts.

• This reply was modified 1 week, 3 days ago by karlmevans.
• This reply was modified 1 week, 3 days ago by karlmevans.

Hi, you’re the only ones guys. Exact same description (plugin version etc…) happens to me.

Same issue here. After troubleshooting, I found that going to the “Advanced” tab in the plugin’s settings and selecting “Use Default Settings” next to “Advance Cache Fix” solved the issue.

I can confirm selecting “Use Default Settings” worked for me as well.

Hi @karlmevans ,

I hope you are doing well.

I really appreciate your debugging efforts. It seems like a cache issue, and you’ve resolved it effectively. I also wanted to share an important update regarding the recent plugin update.

New Functionality Added:
We’ve added enhanced functionality to help prevent caching issues that may have caused the problem you’re experiencing. If the issue persists, please try the following:

• Enable “Use Default Settings“: This should resolve the issue you mentioned by resetting to the default configuration.
• Use “Use Transient” Option: we recommend using the “Use Transient” function if you are experiencing the cache issue.

If anyone continues to experience difficulties, Don’t hesitate to reach out by opening a new support thread. We’re here to help!

Thank you again for your cooperation and understanding.

Best regards,
WP Experts Support Team