• Resolved futurelink

    (@futurelink)


    from and subject are blank again, same issue as few weeks ago.
    Manage many sites and all having this issue on 2.4.4
    had to downgrade again to fix.

    (not using sendgrid)

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support M Haseeb

    (@haseeb0001)

    @futurelink Hi,

    Let me know at the moment which socket you are using and share the PHP version of your website.

    Thanks

    Thread Starter futurelink

    (@futurelink)

    PHP version: 7.4.33
    Type: SMTP
    Mailer Type: Post SMTP

    One of our other sites auto upgraded the plugin which uses SendGrid and that one appears okay on the auto plugin update mailer email.

    Plugin Support M Haseeb

    (@haseeb0001)

    Hi @futurelink

    I hope you are doing well.

    Can you download this Beta version, test it and let me know the result ?

    Thanks

    getnoticedlocally

    (@getnoticedlocally)

    Can you be more careful when updating the plugin please – this is the 2nd time this has happened recently. We have it installed on over 100 client websites and now none of them are receiving contact forms because of this update ??

    Plugin Support M Haseeb

    (@haseeb0001)

    @getnoticedlocally Hi,

    I hope you are doing well.

    Thank you for sharing your experience with us. It’s sad to hear that you had to face challenges after the update. We understand your concern, and our support and development team is on high alert; can you download this?Beta version, test it and let me know the result? Our team is working hard to make the current plugin more stable and secure per the latest standards. We are also improving our QA process for this product to avoid such issues as much as possible in the future.

    We have planned some new features and improvements in the roadmap, giving you more control over this plugin. Your input and suggestions will add significant value during this transition.

    Also, Let me know which mailing service you are using with Post SMTP.

    Thanks and regards,
    Support Team – WPExperts

    getnoticedlocally

    (@getnoticedlocally)

    Hi Haseeb – thanks, I appreciate your reply. For now we are just rolling back to previous version 4.4.3. We are using the Mailgun SMTP with your plugin.

    Many thanks,

    John

    Plugin Support M Haseeb

    (@haseeb0001)

    @getnoticedlocally Thanks for your response, we are looking into it and will get back to you soon with updates.

    Plugin Support M Haseeb

    (@haseeb0001)

    Hi @futurelink @getnoticedlocally

    Please update to the latest stable version, 2.4.5. Hopefully, the issue will be resolved now.

    Looking forward to your feedback.

    Thanks and regards,
    Support Team – WPExperts

Viewing 8 replies - 1 through 8 (of 8 total)
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