2.1.7 Update gives me FATAL WEBSITE ERROR

  • Resolved vivobook

    (@vivobook)


    1 year, 3 months ago

    Just hours after the plugin was updated to 2.1.7 my website gave me a FATAL ERROR. Here is an excerpt of my error log…

    Any suggestions to fix it? Plugin is now deactivated. Thanks.

    [Wed Aug 16 00:22:49.463810 2023] [-:error] [pid 26807:tid 34841500416] [client xxx] FastCGI: server “/var/run/hcgi/54274” stderr: PHP Fatal error: require_once() [function.require.php]: Failed opening required ‘/home/xxx/www/xxx/wp-content/plugins/tablepress/classes/class-model.php’ (include_path=’.:/usr/local/share/pear’) in /home/xxx/www/xxx/wp-content/plugins/tablepress/classes/class-tablepress.php on line 211
    [Wed Aug 16 00:23:06.868042 2023] [-:error] [pid 26816:tid 34842760192] [client xxx] FastCGI: server “/var/run/hcgi/54274” stderr: PHP Warning: require_once(/home/xxx/www/xxx/wp-content/plugins/tablepress/libraries/freemius/start.php) [function.require-once.php]: failed to open stream: No such file or directory in /home/xxx/www/xxx/wp-content/plugins/tablepress/tablepress.php on line 57

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author TobiasBg

    (@tobiasbg)

    Hi,

    thanks for your post, and sorry for the trouble.

    This error indicates that WordPress did not fully complete the plugin update, and that some files are somehow missing.

    To fix this, please delete TablePress and simply re-install it again. This should copy over all files.
    (And no worries, your tables will be safely kept in your site’s database during this process.)

    Regards,
    Tobias

    Thread Starter vivobook

    (@vivobook)

    Thanks for the heads up, Tobias. I did roll back and after your input upgraded again to 2.1.7 with no issues! The case was resolved and closed.

    Plugin Author TobiasBg

    (@tobiasbg)

    Hi,

    great! Good to hear that this worked!

    Best wishes,
    Tobias

Viewing 3 replies - 1 through 3 (of 3 total)
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