• Resolved Egl

    (@egletiere)


    Hi!

    With the plugin active the user cannot submit Woocommerce product reviews if visiting a WPML translated site in the secondary language. After He is redirected to 127.0.0.1

    The issue does not occur with the plugin deactivated.
    The issue does not occur with the plugin activated but submitting review in main language.

    It can be seen here: https://watch.screencastify.com/v/hs01BeRNocaofT3S53qb

Viewing 12 replies - 1 through 12 (of 12 total)
  • Thread Starter Egl

    (@egletiere)

    Issue occurs weather user is logged in or not.

    Hoping you can help.

    Thank you!

    Plugin Support vupdraft

    (@vupdraft)

    Under Firewall>>Additional firewall rules, do you have the “Deny bad query strings” option checked?

    Thread Starter Egl

    (@egletiere)

    No.

    Plugin Support vupdraft

    (@vupdraft)

    in the Settings can you try disabling the firewalls rules and security features one at a time so we can start to narrow down which setting is causing the issue?

    Thread Starter Egl

    (@egletiere)

    Hi!

    There are no firewall rules enabled.

    This is the SPAM setting that causes the issue:
    Block Spambots From Posting Comments: Check this if you want to apply a firewall rule which will block comments originating from spambots.

    The issue also happens in clean Storefront theme.

    Plugin Support vupdraft

    (@vupdraft)

    It sounds like when the language is changed, AIOWPS might be incorrectly identifying the reviews as SPAM. I will have to pass this on to our development team to review

    Thread Starter Egl

    (@egletiere)

    Ok. Thank you! Will we be notified of the fix?

    Thread Starter Egl

    (@egletiere)

    We also noticed another very weird issue… if the math captcha answer is wrong once then even if it is entered correctly, the user receives the wrong answer message until page refresh.

    Plugin Support vupdraft

    (@vupdraft)

    A member of our team will post a reply in this thread.
    The second issue, could that be cache?

    Thread Starter Egl

    (@egletiere)

    Hi!

    We tried to test on Storefront but without ajax the page refreshes after wrong answer so there is no issue on Storefront.

    Howevert, we retested with our theme UDesign and it is not a cache issue.

    It seems that when ajax is active and the page does not refresh, we get this issue. At least on UDesign theme.

    Plugin Support vupdraft

    (@vupdraft)

    Hi,

    Just to update you, the first issue is still in development.
    The second issue, I get this in Chrome but it resolves after I delete the browsing history which suggest it is related to cache

    Thread Starter Egl

    (@egletiere)

    Hi!

    Thanks for the update. I’ll recheck.

Viewing 12 replies - 1 through 12 (of 12 total)
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