That’s really strange. Of course, 1&1 is…ugh.
Anyway, Did you get a copy of your database that they backed up for you?
Another question is, when you log into your control panel and look for the files you uploaded, are they there?
1&1 likes to have *weird* filesystem setups. I remember installing for one lady, and I had to locate her files in some *really* weird path. I finally found it by opening up Notepad and writing the word “test” in it, and saving it as “test.txt” Then I started uploading the file in folder after folder, checking for it in the browser until I finally found the area I was supposed to upload.
When you uploaded the “new” stuff, could you install it just fine? Or is the filesystem you’re uploading to the same one that was there before?
The reason I’m asking all of this is, like I said above, 1&1 is weird. It’s the only host I’ve ever had dealings with that is so difficult to work with. Locating *where* you are actually supposed to upload your files is a nightmare. And then when you do it, you have problems doing other stuff.
I asked about the “1-click” stuff because when you use it, you *do not* have access to the database. Nor do you have access to the filesystem. They hide all of that from you, so if you move from the 1-click install, you lose everything because you have no ability to back anything up.
To me, it sounds like you’re going ot have to research what happened. I mean, you said “something went wrong” – what went wrong? Did you uninstall wordpress, and ask them to make a backup for you? Did you decide to go with the backup, delete your old blog and re-upload everything? What your posts “disappeared” did you email them about it? What did they say? Did you get an error message? Do you have access to your error logs? if so, what do they say?
I’m not asking all these questions just to ask them – it would just help if you could provide some specific info that would help figure out what’s up here.
