10Web is redirecting my website to another domian for the 1st visit

Hi dear @faiqkhan114 ,
We sincerely apologize for any caused inconvenience.

10Web Booster does not have any redirection functionality included. Will you please kindly send us your website link to check what was the issue caused of?

Regards, Mane

Hi,

you can check my Screen recorder here,?https://we.tl/t-HzP3ggxH7l?. i was about to make a YouTube review on this issue (I have?95k+ subscribers on my YouTube). But maybe you guys are also not aware of this issue. You can watch the attached video. Right now, I removed 10Web from my WordPress. And detached my 2 domains. Because both were?having the same?problem. And my AdSense revenue dropped?to $0.02 for the last 1 week. And I lost my web traffic.?

The redirect is happening for the 1st visit. Then you have to clear your cookies and then again for the 1st visit it will redirect you to another site.

Video link: https://we.tl/t-HzP3ggxH7l

• This reply was modified 1 year, 9 months ago by faiqkhan114.

Hi @faiqkhan114 ,

Thank you for bringing this issue to our attention. We are sorry to hear that your website has been hacked and we take this matter seriously. We want to assure you that we have thoroughly investigated the matter and have taken necessary steps to ensure that the latest version of our plugin is free from any security vulnerabilities.

To resolve this issue, we recommend that you take the following steps:

1. Update the plugin to the latest version to ensure that any security vulnerabilities have been fixed.
2. Connect the website to 10Web Dashboard again and clear the cache as the hacked files could be cached and load the hacked js file from cache. This step will ensure that any cached files are removed, preventing any potentially harmful scripts from being loaded from cache.
3. Run a WordFence security scan to identify any other potential security breaches and take the necessary actions to resolve them.

Again, we apologize for any inconvenience this has caused you and appreciate your cooperation in ensuring the security of your website. If you have any further concerns or questions, please do not hesitate to contact us.