1000 hour block to subscribe

  • Resolved heronhebling

    (@heronhebling)


    4 years, 6 months ago

    Hi, i was testing the subscription of my newest form then I got a 1000 hours ban befor i can subscribe again!

    Is there a way to remove this ban?

    account: [email protected]

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @heronhebling,

    That happens because we don’t allow too many subscriptions with the same IP address for logged out users. It means the more times you try to subscribe – the longer you have to wait to subscribe again.

    It’s actually the expected behavior to avoid spammy subscriptions in a short amount of time. If you have different users trying to subscribe (using their own IP addresses), they won’t get this error message.

    If you want to test your subscription form, try to use an incognito tab next time.

    Thread Starter heronhebling

    (@heronhebling)

    Hi! Thanks for the reply!

    Ok, I’ll have that in mind next time. Is there any way to remove the block this time?

    Thanks again!

Viewing 2 replies - 1 through 2 (of 2 total)
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