1 form is not working bc of Async JavaScript

  • Resolved m4t1eu06

    (@m4t1eu06)


    1 year, 8 months ago

    Hello,

    I have a few forms on my website. Here is a free access example:

    https://www.presta-immo.fr/part-etat-des-lieux-dentree/

    One of my form (private access) was not working anymore. The user, when he validates the form, was receiving the message “An error occurred while sending your message. Please try again”

    I found out that the problem (with this form, and not the others) appears only when “Async JavaScript” is activated.

    I don’t know anything else

    How can i fix this problem please?

    Thank you for your help

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    What other plugins and theme do you use on the site?

    Thread Starter m4t1eu06

    (@m4t1eu06)

    Hello. sorry, i should have given those information ealier:

    Ma configuration WP actuelle :

    • Version de WordPress : 6.2.2
    • Version de PHP/MySQL : 7.4.33 / 5.5.5
    • Thème utilisé : My Child Theme. Child for GeneratePress.
    • Extensions en place : Address Autocomplete Anything (1.1.3), Autoptimize (3.1.8.1), CF7 Google Sheet Connector (5.0.4), Contact Form 7 (5.7.7), Contextual Related Posts (3.3.3), Cookie Notice & Compliance for GDPR / CCPA (2.4.9), Forum_wordpress_fr (4.2), Header and Footer Scripts (2.2.1), miniOrange 2 Factor Authentication (5.7.2), Pricing Table by Supsystic (1.9.9), Redirection (5.3.10), SMS Extension for Contact Form 7 (1.2.1), Tidio Chat (6.0.8), UpdraftPlus – Backup/Restore (1.23.7), Widgets for Google Reviews (10.3), Wordfence Security (7.10.0), WP-Members (3.4.8), WP Content Copy Protection & No Right Click (premium) (13.4), WP SMS (6.2.0), WP Super Cache (1.9.4), Yoast SEO (20.10)
    • Adresse du site : https://www.presta-immo.fr
    • Nom de l’hébergeur : Apache
    Plugin Author Takayuki Miyoshi

    (@takayukister)

    Try switching to the default theme, deactivating all plugins excluding Contact Form 7, Wordfence Security and Yoast SEO, and clearing all cache data.

    Why you are advised to deactivate plugins and switch to the default theme.

    Thread Starter m4t1eu06

    (@m4t1eu06)

    Thank you for your answer

    i didn’t have time to take care of that but it looks like everything is fine now

Viewing 4 replies - 1 through 4 (of 4 total)
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