1.5.0 Update Failure

  • Resolved M.E.

    (@amandabandb)


    12 months ago

    When I try to install the latest update I’m getting this message:

    “Update failed: Download failed. Forbidden”

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @amandabandb,

    Greetings from Webtoffee!

    Sorry for the inconvenience caused. We will check why this error is happening. To replicate this in our test environment, can you share your site health status from Woocommerce -> Status -> System Status?

    Meanwhile, try force checking for plugin update from Dashboard -> Update and clicking on “Check Again” link.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @amandabandb,

    Since you are having an issue with the premium version. I would suggest you contact our pro version support desk for further assistance. They will be able to assist you with any queries or concerns that you may have regarding the premium version.

Viewing 2 replies - 1 through 2 (of 2 total)
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