0 other tickets in your cart that do not require attendee information

  • Resolved rakeshsaitech

    (@rakeshsaitech)


    5 months, 2 weeks ago

    I am getting this error.

    There are 0 other tickets in your cart that do not require attendee information.

    Please help me to figure out this.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @rakeshsaitech,

    Thanks for getting in touch with us.

    I checked and was able to reproduce the issue – https://share.zight.com/04u8LdBw.

    This is a known issue related to our settings for legacy ticket views. To fix this, head over to?Events > Settings > Display > Ticket and RSVP Display Settings?and check the box for?Enable Updated Tickets Experience?and save the settings. This should solve this issue.
    ?
    Refer to –?Enabling Attendee Information for Tickets.

    Best regards,

    Frank

    Plugin Support Darian

    (@d0153)

    Hi there,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions.

Viewing 2 replies - 1 through 2 (of 2 total)
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