• Resolved systemsbydrjenni

    (@systemsbydrjenni)


    Hi Mário,

    I hope you’re well. I’ve linked our Contact Form 7 forms to Zapier. When we submit the form, we’re getting this error message:

    “There was an error trying to send your message. Please try again later.”

    How can I fix this?

    Thanks in advance,

    Jenni

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 19 total)
  • Plugin Author Mário Valney

    (@mariovalney)

    Hi.

    This can be a lot of issues, but I was able to submit your form so I guess it’s fixed now?

    Thread Starter systemsbydrjenni

    (@systemsbydrjenni)

    Hi Mario,

    Thanks for your message. I’ve deactivated the plug-in. Would you like me to activate it again so you can have a look? Here’s a screenshot of the error message, if that helps (click here to access).

    Thanks,

    Jenni

    Plugin Author Mário Valney

    (@mariovalney)

    Would you please try:

    • Change the webhook to some from “https://webhook.site/”. If it works, sounds like a webhook problem.
    • Deactivate all plugins (CF7 and this) and check it works. If it works, reactivate one by one to find the conflict.
    Thread Starter systemsbydrjenni

    (@systemsbydrjenni)

    Hi Mario,

    Your webhook suggestion worked, so it looks like it’s a webhook issue. What do I need to do now?

    Thanks so much for your speedy support. It’s very much appreciated.

    Jenni

    Plugin Author Mário Valney

    (@mariovalney)

    Sorry. I mean deactivate?all except CF7 and this to check we have any conflict.

    Thread Starter systemsbydrjenni

    (@systemsbydrjenni)

    Do I still need to do that even though the webhook suggestion worked?

    We’ve got 30 active plugins, and I’m bit worried about deactivating them all and it causing issues…

    Thanks,

    Jenni

    Plugin Author Mário Valney

    (@mariovalney)

    No. This is for check we have a conflict between any plugins.

    If we don’t have a problem with the new webhook (we know works) I guess your problem is with your webhook. Please check it’s returning 200 with your request (you can get the request from webhook.site).

    Thread Starter systemsbydrjenni

    (@systemsbydrjenni)

    How do I do that, sorry? I’ve had a look and I can’t figure it out.

    Thanks,

    Jenni

    Plugin Author Mário Valney

    (@mariovalney)

    Use this webhook and make a request.

    https://webhook.site/2198745b-1485-4b4e-8dfd-fe1020025f24

    I’ll see the requisition and past here for you.

    Then we should check your real webhook (is it personal? your sistem? any known software?)

    Thread Starter systemsbydrjenni

    (@systemsbydrjenni)

    Ok I’ll try that now.

    The webhook is from Zapier.

    Thread Starter systemsbydrjenni

    (@systemsbydrjenni)

    Hi Mario,

    I’ve made the request to the webhook.

    Thanks,

    Jenni

    Plugin Author Mário Valney

    (@mariovalney)

    The webhook is from Zapier.

    I see… That’s weird as I check my local website against Zapier.

    FYI, this is your (CURL) request:

    curl -X 'POST' 'https://webhook.site/2198745b-1485-4b4e-8dfd-fe1020025f24' -H 'content-length: 145' -H 'connection: close' -H 'content-type: application/json; charset=UTF-8' -H 'accept-encoding: deflate, gzip' -H 'accept: */*' -H 'host: webhook.site' -H 'user-agent: WordPress/6.4.1; https://pinpoint.finance' -d $'{"YourName":"Test for M\u00e1rio ","Email":"[email protected]","tel-636":"07946584494","Message":"Has this worked M\u00e1rio? 2","Acceptance":"1"}'

    What is your Zapier’s webhook?

    Thread Starter systemsbydrjenni

    (@systemsbydrjenni)

    Plugin Author Mário Valney

    (@mariovalney)

    Hi. Your webhook is not working.

    I tried it with Postman and didn’t work:

    Thread Starter systemsbydrjenni

    (@systemsbydrjenni)

    Ok so what do I need to do?

Viewing 15 replies - 1 through 15 (of 19 total)
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