• Resolved nekk

    (@nekk)


    Здравствуйте, Poll Maker версии 5.4.4 не работает на странице!, он работает в записи.

    Version 5.2.2 works well.

    • This topic was modified 1 month, 3 weeks ago by nekk.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @nekk,

    Thank you for your topic.

    Could you please provide us with the following information so we can assist you further?

    1. Could you share more details about what exactly isn’t working?
    2. What are your current PHP and WordPress versions?
    3. Do you have any caching or optimization plugins activated?
    4. Did you update directly from version 5.2.2 to version 5.4.4?
    5. Please provide a link where the poll is set and experiencing issues.
    6. Could you record a short video demonstrating the issue?

    Looking forward to your reply.

    Thank you.

    Thread Starter nekk

    (@nekk)

    работает в записи https://aberlibrics.ru/2024/09/30/test2/

    не работает на странице https://aberlibrics.ru/test/

    • This reply was modified 1 month, 3 weeks ago by nekk.
    Plugin Support Jasmine

    (@hyenokian)

    Dear @nekk,

    Thank you for your response.

    Could you please provide us with the other information we requested so that we can check your case?
    We need the info to better understand the case for further investigation.

    Looking forward to your reply.

    Thank you.

    Thread Starter nekk

    (@nekk)

      <font _mstmutation=”1″ _msttexthash=”97916″ _msthash=”926″>да.</font> Вы обновились напрямую с версии?5.2.2?до версии?5.4.4?

      <font _mstmutation=”1″ _msttexthash=”98735″ _msthash=”1035″>нет.</font> У вас активированы?какие-либо плагины?для кэширования?или?оптимизации?

      <font _mstmutation=”1″ _msttexthash=”99099″ _msthash=”1143″>ссылки выше, там видно что не работает.</font> Пожалуйста, предоставьте?ссылку, по которой настроен?опрос?и возникают проблемы.

      <font _mstmutation=”1″ _msttexthash=”4914″ _msthash=”1385″><strong _msttexthash=”135447″ _msthash=”1442″>WordPress</font> <font _mstmutation=”1″ _msttexthash=”4914″ _msthash=”1385″><font _mstmutation=”1″ _msttexthash=”21320″ _msthash=”1443″>6,2.</font></font><font _mstmutation=”1″ _msttexthash=”1387204″ _msthash=”1444″> </font><font _mstmutation=”1″ _msttexthash=”98280″ _msthash=”1445″>?</font>WordPress<font _mstmutation=”1″ _msttexthash=”5733″ _msthash=”1446″>?</font><font _mstmutation=”1″></font>

      Thread Starter nekk

      (@nekk)

      Версия PHP 7,4

      Plugin Support Jasmine

      (@hyenokian)

      Dear @nekk,

      Thank you for your information.

      Our development team checked your case and noticed that the JS files are optimized.
      Additionally, we observed that the defer attribute has been added to the JS files.

      See the screenshot below:

      This may be the reason you’re experiencing this individual conflict.

      To investigate further, you can turn off the optimization for this link and check the case again.

      Please check this and let us know the outcome.

      Thank you.

      Thread Starter nekk

      (@nekk)

      Спасибо за ответ. Програмист все сделал

      Plugin Support Jasmine

      (@hyenokian)

      Dear @nekk,

      Thank you for your response.

      Glad to hear that everything works fine for you now.

      Enjoy the plugin and feel free to open a new topic in case of any further questions.

      Thank you.

    Viewing 8 replies - 1 through 8 (of 8 total)
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