Не грузится карусель

  • Resolved slokam

    (@slokam)


    3 years, 8 months ago

    Здравствуйте.
    Перестала грузиться карусель на главной странице (блок Наши партнёры). Крутится анимация загрузки и всё…
    Отключение Preloader в настройках Карусели не помогает.

    • This topic was modified 3 years, 8 months ago by slokam.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author ShapedPlugin LLC

    (@shapedplugin)

    Hi @slokam

    Thank you for using our plugin. Can you please try installing the latest version 2.1.17? We released a new version today.

    If your issue still persists, please get in touch here.

    Have a great day!

    Thank you.

    Thread Starter slokam

    (@slokam)

    Hello, ShapedPlugin.
    Unfortunately, the problem remained.
    It is not possible to create a ticket using your link, you need to log in, but I am not registered on the site and it is not clear where to do this.

    Thread Starter slokam

    (@slokam)

    ShapedPlugin, I experimented with the settings of the Autoptimize plugin and the carousel started working.
    If necessary, I can send you a screenshot of the settings, if you need it to improve your plugin and solve problems with other users.

    Plugin Author ShapedPlugin LLC

    (@shapedplugin)

    Hi @slokam,

    Glad to hear that you have fixed the issue. Much appreciated your effort. Definitely, you can share the screenshot of the settings.

    Thank you very much!

    Plugin Author ShapedPlugin LLC

    (@shapedplugin)

    Hi @slokam,

    Please share the screenshot of the settings and give us the list of plugins you are using and the theme: https://shapedplugin.com/create-support-ticket/

    We’re eagerly waiting for your response!

    Thank you very much!

Viewing 5 replies - 1 through 5 (of 5 total)
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