• Resolved kanistraki

    (@kanistraki)


    Hello, I asked the same question months ago

    “i have this error at my Google adsense account:

    We’ve detected an issue on your IAB TC string on one or more of your sites or apps. These errors may affect your ability to serve ads to European users. A detailed report is available for you on the EU user consent page.

    The error is 3.3 “The TC string last update date was more than 13 months ago.”

    “CMP should delete the old TC string and re-obtain consent.”

    Already i disable GDPR consent message from adsense and enable your plugin.”

    And you answered me:

    Greetings from CookieYes!

    We don’t comply fully with the IAB framework, so we are not using any TC string in our plugin. We noted that the Google Ads cookies are loading before consent on your site. To enable the blocking of the cookies, you must add the Google Ads script through the plugin category where this cookie is present.

    You can see a script input field when you edit a cookie category. Copy the script from the themes and paste it here, in the category where the Google Ads cookies are present, to enable script blocking.

    Once the cookies are blocked, check the recommendations from Google Adsense when they review your site.

    ____________________________________________________________________________

    Already i add the Google Ads script through the plugin category. But i see only blocked the front page and the categories before I hit accept.

    If someone at first time open a direct link for example that: https://www.teokanistras.gr/merika-pragmata-pou-den-sou-leei-kaneis-gia-tin-krisi-tis-mesis-ilikias/

    Αds appear before i click accept.

    How can i fix that, any help?

    Thanks,

    Teo

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  • Plugin Support CookieYes Team

    (@cookieyesteam)

    Hi @kanistraki,

    Greetings from CookieYes!

    If you have placed the Ads script exclusively in our plugin category, it can block the ads from other pages too. Check if you have an additional script of Ads on your page, and if possible, try to remove it from the page. Alternatively, to resolve the issue, we recommend migrating to our revamped version. Our revamped version can address ad-blocking issues, and we believe it will provide you with a better user experience. To learn how to migrate to the new UI, we recommend following the instructions in this article.

Viewing 1 replies (of 1 total)
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