jquery.min.js?ver=3.7.1:2
POST https://domain.com/?wc-ajax=checkout 403 (Forbidden)I’ve tried every solution (switching themes, regenerating permalinks, etc.) I could find related to this issue. Once I reached “disable all plugins” I figured out, that hCaptcha seems to do some funny business here. As long as it’s active, the checkout can’t be finalized. Once I disable it, it works just fine. Do you have any idea what could be the issue here, or how to troubleshoot this further? There are no PHP errors in the log.
WordPress, WooCommerce, hCaptcha, Elementor and the Theme Hello Elementor are all the latest version.
### WordPress Environment ###
WordPress address (URL): https://domain.com
Site address (URL): https://domain.com
WC Version: 9.1.1
Legacy REST API Package Version: Auf dieser Website ist das alte REST-API-Plugin nicht installiert.
Action Scheduler Version: ✔ 3.7.4
Log Directory Writable: ✔
WP Version: 6.5.5
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: de_DE
External object cache: –
### Server Environment ###
Server Info: Apache
PHP Version: 8.1.29
PHP Post Max Size: 64 MB
PHP Time Limit: 50000
PHP Max Input Vars: 5000
cURL Version: 7.74.0
OpenSSL/1.1.1w
SUHOSIN Installed: –
MySQL Version: 10.6.15-MariaDB-1:10.6.15+maria~deb11-log
Max Upload Size: 64 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
WC Database Version: 9.1.1
WC Database Prefix: wp_
Datenbank-Gesamtgr??e: 144.51MB
Datenbank-Datengr??e: 136.53MB
Datenbank-Indexgr??e: 7.98MB
wp_woocommerce_sessions: Daten: 0.06MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Daten: 0.11MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Daten: 0.28MB + Index: 0.23MB + Engine InnoDB
wp_berocket_termmeta: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_commentmeta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Daten: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_duplicator_packages: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_e_events: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_e_notes: Daten: 0.02MB + Index: 0.17MB + Engine InnoDB
wp_e_notes_users_relations: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_e_submissions: Daten: 0.02MB + Index: 0.27MB + Engine InnoDB
wp_e_submissions_actions_log: Daten: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_e_submissions_values: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_gm_invoice_pdf_order_meta: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_gm_woocommerce_shipping_order_meta: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_hcaptcha_events: Daten: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_jet_smart_filters_indexer: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mollie_pending_payment: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Daten: 9.02MB + Index: 0.20MB + Engine InnoDB
wp_pmxe_exports: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_google_cats: Daten: 0.39MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_posts: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pmxe_templates: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_postmeta: Daten: 62.41MB + Index: 2.77MB + Engine InnoDB
wp_posts: Daten: 45.34MB + Index: 0.61MB + Engine InnoDB
wp_rcb_asset_seo_redirect: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rcb_blocker_thumbnails: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rcb_consent: Daten: 3.52MB + Index: 0.86MB + Engine InnoDB
wp_rcb_revision: Daten: 1.48MB + Index: 0.02MB + Engine InnoDB
wp_rcb_revision_independent: Daten: 0.30MB + Index: 0.02MB + Engine InnoDB
wp_rcb_scan: Daten: 0.28MB + Index: 0.14MB + Engine InnoDB
wp_rcb_scan_markup: Daten: 0.13MB + Index: 0.02MB + Engine InnoDB
wp_rcb_stats: Daten: 0.22MB + Index: 0.11MB + Engine InnoDB
wp_rcb_stats_buttons_clicked: Daten: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_rcb_stats_custom_bypass: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rcb_tcf_data_categories: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rcb_tcf_features: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rcb_tcf_purposes: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rcb_tcf_special_features: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rcb_tcf_special_purposes: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rcb_tcf_stacks: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_rcb_tcf_vendors: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_rcb_template: Daten: 10.20MB + Index: 0.05MB + Engine InnoDB
wp_rcb_template_translation: Daten: 0.34MB + Index: 0.05MB + Engine InnoDB
wp_real_queue: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sbi_feeds: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_sbi_feed_caches: Daten: 0.03MB + Index: 0.02MB + Engine InnoDB
wp_sbi_instagram_feeds_posts: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_feed_locator: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sbi_instagram_posts: Daten: 0.16MB + Index: 0.00MB + Engine InnoDB
wp_sbi_sources: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_sib_model_forms: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_sib_model_users: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_termmeta: Daten: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_terms: Daten: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Daten: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Daten: 0.08MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Daten: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_users: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Daten: 0.08MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Daten: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_orders: Daten: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_wc_orders_meta: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_addresses: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_coupon_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_operational_data: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Daten: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Daten: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_wc_product_download_directories: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Daten: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_wc_rate_limits: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Daten: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yith_wcan_filter_sessions: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_indexable: Daten: 0.17MB + Index: 0.09MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Daten: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Daten: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Daten: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Daten: 0.05MB + Index: 0.03MB + Engine InnoDB
### Post Type Counts ###
acf-field: 10
acf-field-group: 4
acf-taxonomy: 3
attachment: 948
br_product_filter: 1
custom_css: 2
elementor_font: 5
elementor_library: 36
elementor_snippet: 2
elementskit_content: 3
jet-smart-filters: 11
nav_menu_item: 75
page: 24
post: 9
product: 83
rcb-banner-link: 2
rcb-blocker: 4
rcb-cookie: 11
revision: 2243
shop_coupon: 3
shop_order: 7
shop_order_refund: 3
wp_global_styles: 1
wp_navigation: 1
wp_template: 2
yith_wcan_preset: 3
### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
### Active Plugins (21) ###
Advanced Custom Fields: von WP Engine – 6.3.3
Yoast Duplicate Post: von Enrico Battocchi & Team Yoast – 4.5
GTM4WP - A Google Tag Manager (GTM) plugin for WordPress: von Thomas Geiger – 1.20.2
Elementor Pro: von Elementor.com – 3.22.1
Elementor: von Elementor.com – 3.22.3
hCaptcha for WP: von hCaptcha – 4.3.1
Smash Balloon Instagram Feed: von Smash Ballon – 6.4.3
JetSmartFilters: von Crocoblock – 3.5.0
Newsletter, SMTP, Email marketing and Subscribe forms by Brevo: von Brevo – 3.1.82
MainWP Child: von MainWP – 5.1
Mollie Payments for WooCommerce: von Mollie – 7.6.0
Real Cookie Banner: von devowl.io – 4.7.10
SMTP Mailer: von naa986 – 1.1.15
UpdraftPlus – Sichern/Wiederherstellen: von UpdraftPlus.Com
DavidAnderson – 1.24.3
User Role Editor: von Vladimir Garagulya – 4.64.2
CTX Feed: von WebAppick – 6.5.1
WebP Express: von Bj?rn Rosell – 0.25.9
German Market: von MarketPress – 3.38.1
Brevo - WooCommerce Email Marketing: von Brevo – 4.0.23
WooCommerce: von Automattic – 9.1.1
Yoast SEO: von Team Yoast – 22.9
### Inactive Plugins (6) ###
Advanced Custom Fields PRO: von WP Engine – 6.2.8
Duplicator: von Duplicator – 1.5.10
W3 Total Cache: von BoldGrid – 2.7.3
WP All Export - WooCommerce Export Add-On Pro: von Soflyy – 1.0.9
WP All Export Pro: von Soflyy – 1.8.8
YITH WooCommerce Ajax Product Filter Premium: von YITH – 4.31.0
### Settings ###
API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ✔
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –
### Logging ###
Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 Tage
Level threshold: –
Log directory size: 109 kB
### WC Pages ###
Shop-Basis: #132 - /shop/
Warenkorb: ❌ Die Seite enth?lt nicht den [woocommerce_cart]-Shortcode oder woocommerce/cart-Block.
Kasse: ❌ Die Seite enth?lt nicht den [woocommerce_checkout]-Shortcode oder woocommerce/checkout-Block.
Mein Konto: ❌ Die Seite enth?lt nicht den Shortcode [woocommerce_my_account].
Allgemeine Gesch?ftsbedingungen: #109 - /agb/
### Theme ###
Name: Hello Elementor Child
Version: 2.0.0
Author URL: https://elementor.com/
Child Theme: ✔
Parent Theme Name: Hello Elementor
Parent Theme Version: 3.1.0
Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash
WooCommerce Support: ✔
### Templates ###
Overrides: –
### Admin ###
Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store
Disabled Features: experimental-blocks
minified-js
pattern-toolkit-full-composability
product-pre-publish-modal
printful
settings
async-product-editor-category-field
product-editor-template-system
Daily Cron: ✔ Next scheduled: 2024-07-13 13:22:04 +02:00
Options: ✔
Notes: 138
Onboarding: completed
### Action Scheduler ###
Abgeschlossen: 119
Oldest: 2024-06-12 01:22:13 +0200
Newest: 2024-07-12 17:23:33 +0200
Fehlgeschlagen: 130
Oldest: 2023-05-19 15:35:56 +0200
Newest: 2024-07-12 17:25:05 +0200
Ausstehend: 1
Oldest: 2024-07-13 04:54:12 +0200
Newest: 2024-07-13 04:54:12 +0200
### Status report information ###
Generated at: 2024-07-12 17:33:06 +02:00hCaptcha settings:
### Begin System Info ###
-- hCaptcha Info --
Version: 4.3.1
Site key: Set
Secret key: Set
Theme: light
Size: normal
Language: de
Mode: live
Custom Themes: Off
Config Params: Not set
API Host: js.hcaptcha.com
Asset Host:
Endpoint:
Host:
Image Host:
Report API:
Sentry:
Backend: api.hcaptcha.com
Turn Off When Logged In: Off
Disable reCAPTCHA Compatibility: Off
Whitelisted IPs: Not set
Login attempts before hCaptcha: 0
Failed login attempts interval, min: 15
Delay showing hCaptcha, ms: -100
Migrations:
2.0.0: 29. September 2023 22:15
3.6.0: 16. March 2024 20:49
4.0.0: 9. May 2024 20:27
4.3.1: 12. July 2024 15:52
--- Active plugins and themes ---
Brevo:
Form: On
Elementor Pro:
Form: On
Login: Off
WooCommerce:
Checkout Form: Off
Login Form: On
Lost Password Form: Off
Order Tracking Form: Off
Register Form: On
WP Core:
Comment Form: Off
Login Form: On
Lost Password Form: Off
Post/Page Password Form: Off
Register Form: On
--- Inactive plugins and themes ---
ACF Extended:
ACF Extended Form: Off
Affiliates:
Affiliates Login Form: Off
Affiliates Register Form: Off
Asgaros:
Form: Off
Avada:
Avada Form: Off
Back In Stock Notifier:
Back In Stock Notifier Form: Off
bbPress:
New Topic Form: Off
Reply Form: Off
Beaver Builder:
Contact Form: Off
Login Form: Off
Brizy:
Form: Off
BuddyPress:
Create Group Form: Off
Register Form: Off
Classified Listing:
Contact Form: Off
Login Form: Off
Lost Password Form: Off
Register Form: Off
CoBlocks:
Form: Off
Colorlib Login Customizer:
Login Form: Off
Lost Password Form: Off
Register Form: Off
Contact Form 7:
Form Auto-Add: Off
Form Embed: Off
Divi:
Divi Comment Form: Off
Divi Contact Form: Off
Divi Email Optin Form: Off
Divi Login Form: Off
Download Manager:
Button: Off
Easy Digital Downloads:
Checkout Form: Off
Login Form: Off
Lost Password Form: Off
Register Form: Off
Essential Addons:
Login: Off
Register: Off
Essential Blocks:
Form: Off
Fluent Forms:
Form: Off
Formidable Forms:
Form: Off
Forminator:
Form: Off
GiveWP:
Form: Off
Gravity Forms:
Form Auto-Add: Off
Form Embed: Off
HTML Forms:
Form: Off
Jetpack:
Contact Form: Off
Kadence:
Kadence Form: Off
Kadence Advanced Form: Off
LearnDash LMS:
Login Form: Off
Lost Password Form: Off
Register Form: Off
Login Signup Popup:
Login Form: Off
Register Form: Off
Mailchimp for WP:
Form: Off
MailPoet:
Form: Off
MemberPress:
Login Form: Off
Register Form: Off
Ninja Forms:
Form: Off
Otter Blocks:
Form: Off
Paid Memberships Pro:
Checkout Form: Off
Login Form: Off
Passster:
Protection Form: Off
Profile Builder:
Login Form: Off
Recover Password Form: Off
Register Form: Off
Quform:
Form: Off
Simple Basic Contact Form:
Form: Off
Simple Download Monitor:
Form: Off
Spectra:
Form: Off
Subscriber:
Form: Off
Support Candy:
Form: Off
Theme My Login:
Login Form: Off
Lost Password Form: Off
Register Form: Off
Ultimate Member:
Login Form: Off
Lost Password Form: Off
Register Form: Off
Users WP:
Forgot Password Form: Off
Login Form: Off
Register Form: Off
WooCommerce Wishlists:
Create List Form: Off
Wordfence:
Login Form: Off
WP Job Openings:
Form: Off
WPDiscuz:
Comment Form: Off
Subscribe Form: Off
WPForms:
Form Auto-Add: Off
Form Embed: Off
WPForo:
New Topic Form: Off
Reply Form: Off
-- Site Info --
Site URL: https://domain.com
Home URL: https://domain.com
Multisite: No
-- WordPress Configuration --
Version: 6.5.5
Language: de_DE
User Language: de_DE
Permalink Structure: /%postname%/
Active Theme: Hello Elementor Child 2.0.0
Show On Front: page
Page On Front: Home (#9)
Page For Posts: Unset
ABSPATH: /homepages/23/d980253267/htdocs/wordpress-live/
Table Prefix: Length: 3 Status: Acceptable
WP_DEBUG: Disabled
Memory Limit: 512M
Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, acf-disabled, wc-pending, wc-processing, wc-on-hold, wc-completed, wc-cancelled, wc-refunded, wc-failed, wc-checkout-draft, dp-rewrite-republish
Revisions: Enabled
-- WordPress Uploads/Constants --
WP_CONTENT_DIR: /homepages/xx/xxxxxx/htdocs/wordpress-live/wp-content
WP_CONTENT_URL: https://domain.com/wp-content
UPLOADS: Not set
wp_uploads_dir() path: /homepages/xx/xxxxxx/htdocs/wordpress-live/wp-content/uploads
wp_uploads_dir() url: https://domain.com/wp-content/uploads
wp_uploads_dir() basedir: /homepages/xx/xxxxxx/htdocs/wordpress-live/wp-content/uploads
wp_uploads_dir() baseurl: https://domain.com/wp-content/uploads
-- WordPress Active Plugins --
Advanced Custom Fields: 6.3.3
Brevo - WooCommerce Email Marketing: 4.0.23 (needs update - 4.0.24)
CTX Feed: 6.5.1 (needs update - 6.5.6)
Elementor: 3.22.3
Elementor Pro: 3.22.1
German Market: 3.38.1
GTM4WP - A Google Tag Manager (GTM) plugin for WordPress: 1.20.2
hCaptcha for WP: 4.3.1
JetSmartFilters: 3.5.0 (needs update - 3.5.1)
MainWP Child: 5.1 (needs update - 5.1.1)
Mollie Payments for WooCommerce: 7.6.0
Newsletter, SMTP, Email marketing and Subscribe forms by Brevo: 3.1.82
Real Cookie Banner: 4.7.10
Smash Balloon Instagram Feed: 6.4.3
SMTP Mailer: 1.1.15
UpdraftPlus - Backup/Restore: 1.24.3 (needs update - 1.24.4)
User Role Editor: 4.64.2
WebP Express: 0.25.9
WooCommerce: 9.1.1
Yoast Duplicate Post: 4.5
Yoast SEO: 22.9 (needs update - 23.0)
-- WordPress Inactive Plugins --
Advanced Custom Fields PRO: 6.2.8
Duplicator: 1.5.10
W3 Total Cache: 2.7.3
WP All Export - WooCommerce Export Add-On Pro: 1.0.9
WP All Export Pro: 1.8.8
YITH WooCommerce Ajax Product Filter Premium: 4.31.0
-- Webserver Configuration --
PHP Version: 8.1.29
MySQL Version: 10.6.15
Webserver Info: Apache
-- PHP Configuration --
Memory Limit: -1
Upload Max Size: 64M
Post Max Size: 64M
Upload Max Filesize: 64M
Time Limit: 50000
Max Input Vars: 5000
Display Errors: N/A
-- PHP Extensions --
cURL: Supported
fsockopen: Supported
SOAP Client: Installed
Suhosin: Not Installed
-- Session Configuration --
Session: Disabled
### End System Info ###
I hope this message finds you well. I am reaching out to report a performance issue I’ve encountered with the Alma Payment Plugin on my WooCommerce site that specifically affects the checkout process.
While conducting performance audits, I noticed a significant delay during the checkout phase, particularly when executing the “wc-ajax=update_order_review” AJAX action. With the Alma Payment Plugin activated, the response time for this action significantly increases, averaging between 6 to 7 seconds. However, when I deactivate the plugin, the response time dramatically improves to approximately 1 second.
This discrepancy suggests that the plugin may be affecting the efficiency of the checkout process, potentially impacting the user experience on my site. I have taken the following steps to isolate the issue:
Tested on a staging environment with a similar setup to ensure it’s not related to server performance or external factors.
Deactivated other plugins to rule out conflicts, with the issue persisting solely when the Alma Payment Plugin is active.
Ensured that all themes and plugins are updated to their latest versions.
Given the above, I kindly request your assistance in investigating this matter. I am eager to understand the cause of this delay and to explore potential solutions or optimizations that could mitigate the performance impact during the checkout process.
If there are specific logs, settings, or additional information you require to diagnose this issue, please let me know, and I will provide them promptly.
Thank you for your attention to this matter and for your continued support. I look forward to your guidance on resolving this issue.
]]>I’ve a problem with the plugin. When I want to test the payment with Klarna, I’ve receive the message :
Missing required param: billing_details[email].
When I check the form data send in wc-ajax, I didn’t see the field billing email.
How is it possible to add this field in wc-ajax ? Or maybe do you have another solution ?
wc-ajax), if it’s even possible. Any API call made on the root path, such as /?wc-ajax=update_order_review or /?wc-ajax=wc_stripe_get_cart_details, is causing me issues. I would like to enforce the listener to use a URL with a prefix, like /prefix/?wc-ajax=update_order_review. Is this even doable? If not, why? I don’t understand why API calls are made against the root path.
For clarification:
This issue is causing me problems, as we have an application running in hybrid mode. The entire front-end, CLP views, PDP views, etc., are written separately from WordPress in React. However, /cart and checkout should be managed by WooCommerce itself. React is running on the same server as WordPress, and certain paths are subject to proxypass rules in Apache2. Since the homepage (/) is also subject to proxypass, it is causing the main issues. Proxypass cannot be conditioned based on query parameters, only based on the path; thus, all API calls against the root path end up on the React app instead of WooCommerce. This issue could be easily avoided if the API didn’t listen on / but on some prefixed path instead.
Thanks for any advice.
]]>I tried to copy and paste these two wc-ajax “page” references in my filter list because I have no use for them in my stats usage, but they continue to show up. How do I turn off these “page” references?
]]>Ent?o, estou detalhando meus testes.
últimas vers?es instaladas:
WordPress: 5.8
WooCommerce: 5.5.2
Plugin Mercado Pago: 5.3.1
Em servidor dedicado, site SEM nenhuma visita (ainda em fase de finaliza??o), todas as páginas e todo painel veloz (carregamento instantaneo). Porém, ao ativar o plugin OFICIAL do mercado pago, único meio de pagamento que terá o e-commerce, qualquer fun??o que chame o ajax do woocommerce (?wc-ajax=checkout), demora cerca de 12 a 18 segundos o load.
Isso é completamente inaceitável. Só n?o posto a URL pois n?o tenho autoriza??o do cliente, mas no nosso caso é ainda pior, pois na fase do checkout, utilizamos este plugin:
https://codecanyon.net/item/woocommerce-checkout-upsell-funnel/31397052
Se observarem o demo do plugin:
https://authentic.new2new.com/home-4/checkout/
é possível adicionar produtos diretamente no checkout, porém, no demo o plugin é veloz (praticamente instantaneo), assim como em nosso site quando o plugin do mercado pago está desativado. Mas ao ativar o plugin do mercado pago, cada vez que a pessoa clica em adicionar ou remover algum produto no checkout, o load demora tanto que até provoca bug no plugin, pois ele remove/adiciona itens a mais, pois fica completamente “perdido”, já que cada requisi??o do ajax demora inacreditáveis 12 a 18 segundos em requisi??es como:
?wc-ajax=viwcuf_add_to_cart
?wc-ajax=viwcuf_remove_form_cart
?wc-ajax=update_order_review
?wc-ajax=get_refreshed_fragments
Outros bugs menores:
Além disso, a imagem do QR CODE do Pix n?o está funcionando no e-mail, e no checktou o logo do Pix está dando erro 404 (n?o encontrado):
pix.gif:1 GET https://www.mercadopago.com/org-img/MP3/API/logos/pix.gif 404
Assim, preciso de um posicionamento urgente do Mercado Pago, pois estamos já ponderando solu??es concorrentes como PagSeguro ou, principalmente, a Juno, que em nossos testes demonstrou total eficiência, taxas compatíveis e uma tecnologia muito superior no plugin do WordPress, além de um atendimento instantaneo ao desenvolvedor.
Aguardo um retorno.
]]>In my shopping cart, you could add product, but never have it displayed. Because it always said the cart was empty, you couldn’t check out. But the products were still there and you’d get notifications that you had items in the cart, but never be able to check out.
After rolling back to 5.6.2 all issues went away.
There is something in 5.7 that is causing issues with other plugins.
]]>I am creating a new shop with woocommerce and the sante theme from https://qodeinteractive.com.
When the customer is in his shopping cart and want to check out after he filled in all necessary fields, the screen scolls up and shows an invisible error message. When I examine the site I can see the following message: “Failed to load resource: the server responded with a status of 500 () /?wc-ajax=checkout:1”
When I check in the Log-Files my Woocommerce status I find the following message: “CRITICAL Out of memory (allocated 698363904) (tried to allocate 20480 bytes) in /homepages/10/d421981990/htdocs/clickandbuilds/Flairie/wp-includes/class-wp-hook.php in Zeile 280”
I already added “define( ‘WP_MEMORY_LIMIT’, ‘256M’ );” to my wp-config.php file.
And I added
post_max_size=256M;
max_execution_time = 300;
max_input_vars = 5000;
to my PHP.ini file.
I don`t know what else I can do.
Hope anybody has an idea.
Kind regards,
Silvia
We have problem with ?wc-ajax=get_refreshed_fragments request. We check its performance from gtmetrix. Sometimes it takes 2 seconds and sometimes it increases more than 5 seconds…
When it is more than 5 seconds, it takes nearly 7-8 seconds for a user to add an item to the cart which is insane.
We tried WP Rocket and litespeed cache and both have similar results..
Our website doesn’t have much traffic and generally have 6-7 visitors inside. Our cpu floats between %10-15 and there is no high load on it as well.
Do you have any idea why this might happen and how we can improve it?
Thank you all!
ps. Disabling cart fragments is not an option for us as we are running an ecommerce website.
]]>