Support doesn’t read the issue, doesn’t try to reproduce even when you spoon feed them and issues will go for weeks without response.
This is a sinking ship and it is a shame because I have invested a lot of time and money into this ecosystem.
Be warned proceed with caution.
]]>I have been trying for months now to get an app accepted to the Apple Store. it is a simple blog site with nothing special about it, but it is impossible to get it submitted. I tried to resolve the issues with the support team, but they take up to 2 weeks to respond to a support request and give dire warnings about submitting multiple tickets so you are absolutely powerless to try and get things progressed. So I paid for their module to submit to Apple store. It did not work. When I contacted support they advised it would only work once the app was already accepted onto the apple store not the first time – it would have been helpful to know that before they took my money! In desperation I paid the for them to submit the app and it was still refused on the same grounds with the same problem. I tried again to get this resolved through support and again it took over a week for them to get back to me. They asked me to arrange an a appointment to chat with them, then they didn’t come on the chat. I am so fed up with this poor service and poor product.
What is the point of having a product that can only be used on Android since it is pretty much impossible to get it accepted in the Apple Store?
Buyer beware!
]]>After all these finally I decided to review, so that others don’t fall into their false promises.
]]>its better to check others as on same rate or lil more will be getting lifetime updates for atleast the themes or plugin taken
]]>Move along – do NOT buy the premium version. I will modify my review if I actually do get any support, but it seems like support is absolutely non-existent. Which is sad because the plugin does have great potential (if you are lucky enough to get it to properly work for you).
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