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Unknown Administrator user in my account

petra739 — Tue, 31 Oct 2023 10:40:28 +0000

Hello.

Just by a chance I have noticed that there is a second administrator on my page with following email address ‘email deleted, don’t post those here‘ with nickname ‘wpcore’ anyone has any idea what this could be please?

I managed to change its email address to my own secondary email, as got scared if I was hacked?! when I googled above .ru email address I found a post about some hack few months back, so I panicked.

Ideally I would like to remove second admin completely, but there is no option to delete that user?! Or am I missing something?

Does anyone have maybe email of phone to contact www.remarpro.com direct to get help?

Thank you!

Petra

Unknown User in jetpack/sal/class.json-api-post-base.php

lillylark — Sun, 27 Nov 2022 22:14:07 +0000

What triggered this warning message in my php_errorlog file and How do I fix this problem (or do I need to):

 [01-Nov-2022 13:52:27 UTC] PHP Warning:  Unknown user in ./public_html/wp-content/plugins/jetpack/sal/class.json-api-post-base.php on line 782

I looked in the file around line 782 and found this:

		$user = get_user_by( 'id', $this->post->post_author );

		if ( ! $user || is_wp_error( $user ) ) {
			trigger_error( 'Unknown user', E_USER_WARNING ); // phpcs:ignore WordPress.PHP.DevelopmentFunctions.error_log_trigger_error

What was the Unknown User doing?

Has my site been hacked?

dianapointon — Fri, 29 Jan 2021 14:13:08 +0000

Hi there
I’ve noticed that my site has lost the ability to:
delete plugins
update plugins
update WordPress
delete themes

I’ve updated WP and PHP and disable themes and plugins and checked the admin rights in phpmyadmin.

however I’ve noticed that I have an unknown user account that cannot be deleted, I’ve tried via the dashboard and via relevant tables in phpmyadmin. It seems to be rewriting itself back in to the site no matter what I do. Have I been hacked?

Each time I view the user I get a different message relating to code on the following page, this is the current message
Notice: Undefined offset: 0 in /home/hp3-linc8-nfs2-y/720/2185720/user/htdocs/wp-includes/class-wp-query.php on line 3284

I’ve done a word fence scan and tried to delete old PHP files that look as if they are preventing verified admins from accessing plugins and themes and other updates, but nothing has worked so far.

Does this seem like a site hack? if so what is the best way to get the site repaired? is it worth the several hundred dollars to get Wordfence to look at it, or would I just be best going for a fresh instal and rebuild of my site.

Please help as I”m tearing my hair out here!

Thanks

Weird-looking username and email address

Charity Milam — Sat, 30 May 2020 15:17:07 +0000

Hello,

I am the owner of a www.remarpro.com website. Recently we found a very odd-looking username and email with “Customer” status.

The Username is . The email is @dmail1.net. When doing a Google search of the entire email, nothing comes up. When doing a Google search of just dmail1.net it appears to be a real email provider.

When doing a Google search of @dmail1.net, a lot of links come up with words like spam, abuse report, etc.

When doing an email check on cleantalk.org, the results say it’s a real email, and check-mail.org lists this domain as Temporary/Disposable.

Nothing that looks good.

Anyway when we went to delete the @dmail1.net user, the next page asks ‘What should be done with content owned by this user?’ and you must then select one of two options: 1, Delete all Content. Or 2, Attribute all content to: with a text box next to it. That’s when we noticed that the text box has the username of one of our authentic customers in it. ???

We didn’t delete the email and starting looking around a little further. We realized if we click Delete under many, but not all of, the real users that the “Attributed to” text box is auto-populated with the @dmail1.net email – including three of the Administrator accounts. The whole thing is really weird. We’re unsure why only some Users are linked but not all.

We still haven’t deleted anything and just want to make sure that we don’t crash something with these linked user accounts. That probably wouldn’t happen but figured we should research this first and hopefully get some support.

Also interesting to note, we’ve noticed recently that the website began showing ads and have been unsure what’s causing it or how to get rid of them and are suspecting this implanted “User” may be the source.

Any insight and support would be very much appreciated! Thank you for your time.

I was notified 2 admin users were logged in!

cbatty — Thu, 19 Dec 2019 13:44:13 +0000

Please forgive. This is quite long to explain.

I had a strange thing happen today while updating plugins and WP core on my site. I had deleted all old plugins and installed All in one WP Security. Everything is up to date and working well.
I was also logged in to my cPanel, deleting old files etc. so was working in browser tabs. (Firefox)) Within a half hour When I was in my WP tab I had a notification from aiowp that there were TWO Users currently logged in!

NO! it should only be me! But the 2nd user had the same user name. Both were my own WP user-name (it is NOT admin). However the IP was different, in fact it was the ip of my website. I was able to force the second user to log out immediately and then I logged out myself and cleared the cache and cookies.

I asked my host to scan the site for unusual activity and signs of malware but they found nothing. I am grateful for the warning but I am still worried.
I am hoping that this was strange behaviour by AIOWP and maybe there were not two people logged in.
So my Question is this.
Can someone log in to my website using my own website server’s IP and has anyone heard of this happening before? If so, what can I do to stop it happening again?

Thanks, I hope this is not too confusing.

I have ticked, ‘This is not a support question’ because I think it is maybe only asking for an opinion – I did not want to imply there is anything wrong with the plugin, but I would like to know whether it is a dangerous situation or not.

User not shown

yahyel — Wed, 20 Mar 2019 16:54:45 +0000

Users are shown as “Unknown”
other users are show correct, admin user is always shown.

Other analytic tools show page visits and the pro plugin does not

i am using thrive themes and digimember

thank you in advance

PS: already wrote your agency support but here is the only support where i can not show any pictures…

Failed to get data. Error: Google unknown user

evendecatur — Tue, 14 Aug 2018 00:02:14 +0000

Help! This plugin has worked great for me until today. I use the Photonics Picasa tools to display Google photo albums on a dozen different web pages. Suddenly this afternoon all of my Picasa galleries are broken and showing errors:

Failed to get data. Error:
Start tag expected, ‘<‘ not found

Data returned by Google:
Unknown user.

I went into Photonics Helpers for Picasa and it says “no albums found.” I tried setting up the Google photos section and the Helper for Google photos can’t find the albums there either.

I went to one of your documentation pages (https://aquoid.com/plugins/photonic/picasa/picasa-albums/) and all your Picasa galleries are showing the same “failed to get data” errors instead of the galleries in Chrome and Firefox.

Have martians taken over the plugin? Has my computer gone crazy? I have no idea what’s going wrong when they were working fine earlier today.

Strange code

mrirving — Tue, 31 Jan 2017 22:26:22 +0000

I have found strange code in all my wordpress files.Some was stored it the error code files 400 thru 500 files. i read the forums in here and thought like they did it was wordfence. Today I don’t think so because I just helped a customer remove 6k of it from his php site. Same code so I contacted my custom server farm support. Results: security says unknown but no threat”benign” was the word used. Engineering: No idea can’t find any function it does,but it came in through applications. So now I’m sending Emails to Softaculous and fantastico Delux also WHM and Cpanel. Will let you know but it is not wordfence. And no they did not put the new user “backdoor” with full admin rights in any installation(from wordfence). I posted this to let everyone know if in error please remove.

User with ID 0 doing bad things

Jose Luis Cruz — Thu, 01 Dec 2016 20:37:41 +0000

Hi, I have a weird problem, and I wanted to ask you your opinion.

According to the Stream logs, yesterday an unknown user with ID 0, deleted almost all the widgets we had in one of our websites (more than 20, all in less than one second). Ip 207.46.13.117 which seems to be a Microsoft bingbot ip.

We have the WordPress pretty secured. So I suspect the editing may have been done directly in the database through a vulnerability in the hosting. But I can’t be sure.

Since you know more about how your plugin logs events. Do you think that possible?

thank you

Unknown User Is Now An Administrator

Sat, 20 Oct 2012 22:54:41 +0000

I was editing a post today and noticed that under the drop down box for post author there was a name I never created and certainly didn’t authorize – “WayneDantzler82.” When I click on the tab for users that same name appears under Administrators except that it disappears after about half a second. Its like it is there but then quickly refreshes to remove the name. I noticed that this person is user #9 and while his name quickly disappears there is no user #9 listed (there is a user 8 and 10 so if I hadn’t noticed the disappearing name I’d certainly see the skipped number.

I’m worried this is some hacker abusing my site. I don’t see any new posts or changes to the site, but I’m freaking out over what might be done. Any suggestions or helpful advice? Since the name disappears under users I cannot actually delete the user.