I am at a loss.? The plugin worked perfectly for just tripadvisor, but when I added Google Reviews, nothing is working correctly anymore.
When I am logged in as the admin under the WordPress site, it shows the widget working correctly.? When I log out and view the site from the frontend, it says: Widget not found!?
I have done both the shortcode and added the HTML black with your snippet in it and both still do not work.
If I log out of my Trustindex site on the plugin and use the free limited version, it works both on the backend and frontend.
I did the troubleshooting including the re-install plugin under your tab.? Same issue….
I also wiped the widgets on the account and just made a new tripadvisor only widget.
Below is your troubleshooting :
URL: https://yellowfeverghosttours.com
MySQL Version: 5.7.23
WP Table Prefix: r1a_
WP Version: 6.2.2
Server Name: yellowfeverghosttours.com
Cookie Domain: yellowfeverghosttours.com
CURL Library Present: Yes
CSS path: /home3/booksupe/public_html/yellowfeverghosttours/wp-content/uploads/trustindex-tripadvisor-widget.css
PHP Info:
??????????? Version: 8.0.29
??????????? Memory Usage: 19.08MB
??????????? Memory Limit: 512M
??????????? Max Upload Size: 512M
??????????? Max Post Size: 516M
??????????? Allow URL fopen: On
??????????? Allow URL Include: Off
??????????? Display Errors: Off
??????????? Max Script Execution Time: 60 seconds
??????????? WP_HTTP_BLOCK_EXTERNAL: not defined
??????????? WP_ACCESSIBLE_HOSTS: not defined
Plugin: WP Tripadvisor Review Widgets
Plugin Version: 10.2.1
Options:
??????????? active: 1
??????????? version: 10.2.1
??????????? page-details: Array
??????????????????????? (
??????????????????????? ??? [id] => com|AttractionProductReview-g60864-d23010789-YELLOW_FEVER_GHOST_TOURS_New_Orleans-New_Orleans_Louisiana.html
??????????????????????? ??? [name] => YELLOW FEVER GHOST TOURS, New Orleans
??????????????????????? ??? [address] =>
??????????????????????? ??? [avatar_url] =>
??????????????????????? ??? [rating_number] => 367
??????????????????????? ??? [rating_score] => 5
??????????????????????? )
??????????? subscription-id: 04a95339g
??????????? proxy-check:
??????????? style-id: 4
??????????? review-content: <div class="ti-widget" data-layout-id="4" data-set-id="" data-pid="b5167179c03e50ec942cb" data-pager-autoplay-timeout="6" > <div class="ti-widget-container ti-col-3"> <div class="ti-reviews-container"> <div class="ti-controls"> <div class="ti-next"></div> <div class="ti-prev"></div> </div> <div class="ti-reviews-container-wrapper"> <!-- R-LIST --> <div class="ti-review-item source-%platform%" > <div class="ti-inner"> <div class="ti-review-header"> <div class="ti-profile-img"> <img src="%reviewer_photo%" alt="%reviewer_name%" /> </div> <div class="ti-profile-details"> <div class="ti-name"> %reviewer_name% </div> <div class="ti-date">%created_at%</div> </div> </div> <span class="ti-stars"><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span></span> <div class="ti-review-content"><!-- R-CONTENT -->%text%<!-- R-CONTENT --></div> <span class="ti-read-more" data-container=".ti-review-content" data-collapse-text="Hide" data-open-text="Read more"></span> </div> </div> <!-- R-LIST --> </div> <div class="ti-controls-dots"> <div class="dot active"></div> </div> </div> <div class="ti-footer"> <div class="ti-rating-text"> <span class="nowrap"><strong>PLATFORM_NAME</strong> rating score: </span><span class="nowrap"><strong>RATING_SCORE</strong> of RATING_SCALE, </span><span class="nowrap">based on <strong>RATING_NUMBER reviews</strong></span> </div> </div> </div> </div>
??????????? filter:
??????????? scss-set: dark-minimal
??????????? lang: en
??????????? no-rating-text:
??????????? dateformat: F j, Y
??????????? rate-us:
??????????? rate-us-feedback:
??????????? verified-icon:
??????????? enable-animation:
??????????? show-arrows:
??????????? content-saved-to: 10.2.1
??????????? show-reviewers-photo:
??????????? download-timestamp: 2023-07-07 15:59:05
??????????? widget-setted-up: 1
??????????? disable-font:
??????????? show-logos:
??????????? show-stars:
??????????? load-css-inline:
??????????? align:
??????????? review-text-mode:
??????????? amp-hidden-notification:
??????????? review-download-token:
??????????? review-download-inprogress:
??????????? review-download-request-id: 945c2f216222g83f
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??????????? review-download-notification: 1
Reviews: Array
??????????? (
??????????? ??? [0] => stdClass Object
??????????? ??????? (
??????????? ??????????? [id] => 1
??????????? ??????????? [user] => A M
??????????? ??????????? [user_photo] => https://media-cdn.tripadvisor.com/media/photo-o/1a/f6/df/99/default-avatar-2020-40.jpg
??????????? ??????????? [text] => <strong>Great very fun</strong>
??????????? Very fun and informative. The tour guide was entertaining and funny. A second didn’t go by without a funny comment .
??????????? ??????????? [rating] => 5.0
??????????? ??????????? [highlight] =>
??????????? ??????????? [date] => 2023-06-20
??????????? ??????????? [replied] => 0
??????????? ??????? )
??????????? ??? [1] => stdClass Object
??????????? ??????? (
??????????? ??????????? [id] => 2
??????????? ??????????? [user] => Robert S
??????????? ??????????? [user_photo] => https://media-cdn.tripadvisor.com/media/photo-o/1a/f6/ea/2e/default-avatar-2020-67.jpg
??????????? ??????????? [text] => <strong>Ghost tour</strong>
??????????? Christan was an amazing? tour guide with so much information to give. He was energetic the entire time. Would do this again when I come back.
??????????? ??????????? [rating] => 5.0
??????????? ?? ?????????[highlight] =>
??????????? ??????????? [date] => 2023-06-17
??????????? ??????????? [replied] => 0
??????????? ??????? )
??????????? ??? [2] => stdClass Object
??????????? ??????? (
??????????? ??????????? [id] => 3
??????????? ??????????? [user] => Ariana R
??????????? ??????????? [user_photo] => https://media-cdn.tripadvisor.com/media/photo-m/1280/15/b0/9d/86/avatar.jpg
??????????? ??????????? [text] => <strong>Captivating</strong>
??????????? Amazing story telling capabilities!!! Took us to some good sights, and great old buildings. Guild always made sure we were safe when crossing the street.
??????????? ???? ???????[rating] => 5.0
??????????? ??????????? [highlight] =>
??????????? ??????????? [date] => 2023-06-17
??????????? ??????????? [replied] => 0
??????????? ??????? )
??????????? ??? [3] => stdClass Object
??????????? ??????? (
??????????? ??????????? [id] => 4
??????????? ??????????? [user] => Joey K
??????????? ??????????? [user_photo] => https://media-cdn.tripadvisor.com/media/photo-o/1a/f6/eb/a3/default-avatar-2020-38.jpg
??????????? ??????????? [text] => <strong>Great</strong>
??????????? Spots and info were great. Tour guide very enthusiastic and very knowledgeable. Even held our hands through bourbon st
??????????? ??????????? [rating] => 5.0
??????????? ??????????? [highlight] =>
??????????? ??????????? [date] => 2023-06-11
??????????? ??????????? [replied] => 0
??????????? ??????? )
??????????? ??? [4] => stdClass Object
??????????? ??????? (
??????????? ??????????? [id] => 5
??????????? ??????????? [user] => Kevin B
??????????? ?? ?????????[user_photo] => https://media-cdn.tripadvisor.com/media/photo-o/1a/f6/e4/59/default-avatar-2020-49.jpg
??????????? ??????????? [text] => <strong>Best experience</strong>
??????????? One of the most amazing tour guides ever ! His energy and knowledge was everything! My friends and I enjoyed every bit of it
??????????? ??????????? [rating] => 5.0
??????????? ??????????? [highlight] =>
??????????? ??????????? [date] => 2023-06-08
??????????? ??????????? [replied] => 0
??????????? ??????? )
??????????? ??? [5] => stdClass Object
??????????? ??????? (
??????????? ??????????? [id] => 6
??????????? ??????????? [user] => Christopher D
??????????? ??????????? [user_photo] => https://media-cdn.tripadvisor.com/media/photo-o/1a/f6/e9/bb/default-avatar-2020-65.jpg
??????????? ??????????? [text] => <strong>Christian great tour guide!</strong>
??????????? Christian was such a great tour guide. So interesting and engaging. Made us feel very welcomed and safe the entire tour. Will definitely tour with him again!
??????????? ??????????? [rating] => 5.0
??????????? ??????????? [highlight] =>
??????????? ??????????? [date] => 2023-06-08
??????????? ??????????? [replied] => 0
??????????? ??????? )
??????????? ??? [6] => stdClass Object
??????????? ??????? (
??????????? ??????????? [id] => 7
??????????? ??????????? [user] => Chris
??????????? ??????????? [user_photo] => https://media-cdn.tripadvisor.com/media/photo-o/1a/f6/e2/e6/default-avatar-2020-45.jpg
??????????? ??????????? [text] => <strong>Brilliant tour, lots of great stories, excellent guide, would definitely recommend</strong>
??????????? The yellow fever tour was excellent. My partner and I went and had Christian as our tour guide. He was great, told excellent story, was chatty in between stops to keep everyone engaged and provide background and was a brilliant guide. We had a really fun evening! Would recommend
??????????? ??????????? [rating] => 5.0
??????????? ??????????? [highlight] =>
??????????? ??????????? [date] => 2023-06-06
??????????? ??????????? [replied] => 0
??????????? ??????? )
??????????? ??? [7] => stdClass Object
??????????? ??????? (
??????????? ??????????? [id] => 8
??????????? ??????????? [user] => wood19
??????????? ??????????? [user_photo] => https://media-cdn.tripadvisor.com/media/photo-o/1a/f6/7c/01/default-avatar-2020-5.jpg
??????????? ??????????? [text] => <strong>Entertaining</strong>
??????????? The tour was a very entertaining experience. We got to learn a lot about interesting backgrounds of people in New Orlean’s haunted history. Our tour guide Christian was fun as well.
??????????? ??????????? [rating] => 4.0
??????????? ??????????? [highlight] =>
??????????? ??????????? [date] => 2023-06-06
??????????? ??????????? [replied] => 0
??????????? ??????? )
??????????? ??? [8] => stdClass Object
??????????? ??????? (
??????????? ??????????? [id] => 9
??????????? ??????????? [user] => Sherpa49494199844
??????????? ??????????? [user_photo] => https://media-cdn.tripadvisor.com/media/photo-o/1a/f6/e4/59/default-avatar-2020-49.jpg
??????????? ??????????? [text] => <strong>Villans and murder fun trip</strong>
??????????? Christian is the best. We truly love learning and enjoyed all the stories. We are definitely coming back.
??????????? ??????????? [rating] => 5.0
??????????? ??????????? [highlight] =>
??????????? ??????????? [date] => 2023-06-02
??????????? ??????????? [replied] => 0
??????????? ??????? )
??????????? ??? [9] => stdClass Object
??????????? ??????? (
??????????? ??????????? [id] => 10
??????????? ??????????? [user] => Julia Z
??????????? ??????????? [user_photo] => https://media-cdn.tripadvisor.com/media/photo-o/1a/f6/e4/59/default-avatar-2020-49.jpg
??????????? ??????????? [text] => <strong>we love christian fan club</strong>
??????????? christian is an amazing tour guide! so funny! he is amazing i really do trust this guy with a great time and even better stories
??????????? ??????????? [rating] => 5.0
??????????? ??????????? [highlight] =>
??????????? ??????????? [date] => 2023-06-01
??????????? ??????????? [replied] => 0
??????????? ??????? )
??????????? )
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Plugins:
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]]>Please disregard, I just found the setting.
]]>thanks
]]>However, we have TripConnect displaying in the Channel Manager, however it seems its not usable by TripConnect on their end.
TripAdvisor told me: “e4jConnect is eligible for only the Cost-Per-Click subscription and does not support the Instant Booking”
Can you please assist with how we can use “Instant Booking” on Tripadvisor?
It’s seeming really hard to get a straight answer, as there is conflicting information, making it difficult for a subscriber or a user to make a decision.
Thanks for your insight and help
]]>Al descargar las nuevas rese?as para actualizarlas, se han borrado todas de golpe y no va el widget.
]]>Interestingly enough, under step 1, when I disconnect and connect Tripadvisor url again, under “See a Tripadvisor reviews Widget example below:” it does show the latest few Tripadvisor reviews.
Screenshots:
https://postimg.cc/6T1hGwNS
https://postimg.cc/rzSrqkwx