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Serious SMTP Issue

avviano — Sun, 16 Jul 2023 02:35:34 +0000

Since about two weeks I cannot use TNP on any of my new client websites any longer (Siteground Hosting). When I install the plugins external SMTP and enter clients Siteground Email SMTP credentials and then click on test, it goes into an endless spinning loop and then timeouts with 504 Gateway timeout.

After that point my whole website becomes unstable and I need to deactivate TNP to continue working on the WordPress website. It slows down the whole server to the point of time-outs.

This is a serious issue that occured on my last four client installs (always fresh WP install and always after configuring external SMTP in TNP).

I contacted Siteground and they looked at it in their logs and made it clear this is a plugin issue.

There seems to be a serious issue with your external SMTP plugin since one of your last updates. Please address this ASAP, as I cannot hand over websites to clients because of this TNP issue.

BTW, I have the most recent version installed.

Using custom lists from other tables

Aethon — Tue, 27 Apr 2021 03:30:22 +0000

I’d like to know if it’s possible to use a custom query so that we could either
— use the list of another plugin, Simple Membership SWPM or
— use perhaps the wp users list
– or import a list from either of these

But still be able to retain info from those who wish to change subscription info/status?

I’m happy to buy the premium version if it can give us this extra functionality.

We have subscribers to an online magazine and want to filter from their numbers to select, track and update this list PLUS those who have added their name for just the free newsletter in a single list.

Thanks for your help!
George

Automated addon – good feedburner alternative?

jamminjames — Sun, 18 Apr 2021 02:35:59 +0000

Can the Automated addon be used as a Google Feedburner alternative? Google is phasing that out. Can the addon be hooked into the WordPress feed? If not, if I just import the Feedburner mailing list for the addon, could it make a good alternative do you think?

unable to disable smtp by TNP

amanahumpa — Sat, 10 Oct 2020 16:19:08 +0000

Never mind. The thing just got too complicated for my taste.
Giving up. Can be deletetd.

Name missing in Newsletter Form

avviano — Sat, 13 Jun 2020 18:01:25 +0000

By default I used to get both the Name and Email in my subscription form on my newsletter page. For some reason all I get now is email. Name is gone. I could not find any setting to change that. Also, when I switch the shortcode from NEWSLETTER to NEWSLETTER Form 1 I can get both name and email, but then all other messages dont work anymore.

How can I get Name to show again on the newsletter page?

Thanks!

No language setting in TNP Class.

Daniel — Tue, 07 Jan 2020 18:57:29 +0000

Hello again,

Yes, I know I’m helping to flood your plugin’s support section

This time it’s not really a support question but a little feature suggestion – for TNP class. I’ve found the relevant information about TNP in Dvelopers section on your website and I used it to build Ajax subscription. It all worked well and TNP is really easy to use. The only thing is lack of language support. Website, I implemented said ajax form on, uses WPML, and while standard newsletter subscription works with multi-language site pretty smoothly, the TNP class needs a little more effort from a developer to make it work as intended.

To support multi-language feature I had to set ‘send_emails’ to false and then make confirmations sent with NewsletterSubscription class, where I pushed messages imported from ‘newsletter_{language_code}’ table into. Not much of a hassle but it would be a lot easier if TNP did that all by default.

Apart from that PHP API is a great idea, I wish more plugins had that kind of help for developers TBH.

Best regards, Dan.

post thumbnails cut off

ffwebdesigner — Thu, 21 Feb 2019 00:31:32 +0000

hi guys,

in the one of t.he last versions you changed something in the tnp composer. images of posts linked in the newsletter before: https://www.idea-werbewelt.de/wp-content/uploads/BEITRAGSBILD-11.jpg. correct size and format, not cut off.

now tnp composer inserts newly generated images, wrong format, cut off:
https://www.idea-werbewelt.de/wp-content/newsletter/thumbnails/./BEITRAGSBILD-12-240×160-c.jpg

how to fix that?

thank you!

TNP class bug

charliecek — Wed, 13 Jun 2018 14:08:58 +0000

Hi,

I found a bug in the TNP class in the unsubscribe method: the 'unsubscribed_subject' and 'unsubscribed_message' options should be queried from NewsletterSubscription::instance()->options instead of $newsletter->options.

The bug causes the $newsletter->mail method to get empty subject and message arguments, so no emails are getting sent when a user is unsubscribed (in my case, via the REST API).

Thanks!